Customer Service Representative Jobs in West Los Angeles, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 444 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Customer Service Insurance Assistant, Commercial

Our customer service representatives need to be flexible to work within these hours. Our call center class begins on Monday, October 6, 2025....

Remote Work

Pharmacy Customer Service Associate

  • El Monte, CA (22 miles from West Los Angeles, CA)
  • 2 hours ago
  • El Monte, CA (22 miles from West Los Angeles, CA)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service and Gift Wrap Associate, Full Time - Century City

  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 3 hours ago
  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 3 hours ago

About Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv...

Retail Customer Service Associate

  • Hawthorne, CA (10 miles from West Los Angeles, CA)
  • 3 hours ago
  • Hawthorne, CA (10 miles from West Los Angeles, CA)
  • 3 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Seasonal Customer Service Representative, Customer Sales & Service

  • Carson, CA (18 miles from West Los Angeles, CA)
  • 5 hours ago
  • Carson, CA (18 miles from West Los Angeles, CA)
  • 5 hours ago

Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • West Hollywood, CA (7 miles from West Los Angeles, CA)
  • 5 hours ago
  • West Hollywood, CA (7 miles from West Los Angeles, CA)
  • 5 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Representative I (CRL)

  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 15 hours ago
  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 15 hours ago

What You’ll Get to Do The Customer Service Representative (CSR) provides exceptional customer service to all CRL customers....

Weekend Customer service $19/hr Start $19.50 After Probation

  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 16 hours ago
  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 16 hours ago

NOW HIRING: Weekend Customer Service $19/hr Start | $19.50 After Probation + Weekend Bonus! Location: Downtown Pasadena Apply Now: Call ... No emails or texts call or stop by! PAY & and BONUSES...

Customer Service Consultant

  • Gardena, CA (13 miles from West Los Angeles, CA)
  • 17 hours ago
  • Gardena, CA (13 miles from West Los Angeles, CA)
  • 17 hours ago

POSITION SUMMARY: With an in-depth knowledge of the Companys services and processes, a Customer Service Consultant delivers the highest level of quality service to our customers, acts as a...

Customer Support Representative

  • Torrance, CA (16 miles from West Los Angeles, CA)
  • 19 hours ago
  • Torrance, CA (16 miles from West Los Angeles, CA)
  • 19 hours ago

We are seeking a detail-oriented and proactive Customer Support Representative to support our senior account team and help manage client relationships. This role is ideal for someone who thrives...

SAS Customer Service Specialist, SAS

  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 21 hours ago
  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 21 hours ago

SAS Customer Service Specialist, SAS Best Buy - 3.8 Woodland Hills, CA Job Details Full-time 1 day ago Qualifications Business Management SAS Customer service High school diploma or GED 1 year...

Client Service Associate, Employee Benefits

  • Culver City, CA (4 miles from West Los Angeles, CA)
  • 21 hours ago
  • Culver City, CA (4 miles from West Los Angeles, CA)
  • 21 hours ago

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to...

Customer service

  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 22 hours ago
  • Los Angeles, CA (12 miles from West Los Angeles, CA)
  • 22 hours ago

Customer service 3.4 3.4 out of 5 stars Encino, CA $17.87 - $24.00 an hour - Part-time Michaels Stores 11,782 reviews $17.87 - $24.00 an hour - Part-time Store - LA-ENCINO, CA Deliver friendly...

Demographic Data for West Los Angeles, CA

Moving to West Los Angeles, CA? Find some basic demographic data about West Los Angeles, CA below.

Local
National
39,536,271
996,598

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in West Los Angeles, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in West Los Angeles, CA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in West Los Angeles, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »