Customer Service Representative Jobs in Wallace, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Customer Service & Finance Support

  • Sutter Creek, CA (19 miles from Wallace, CA)
  • 21 hours ago
  • Sutter Creek, CA (19 miles from Wallace, CA)
  • 21 hours ago

Classification specifications (job descriptions) are intended to present a descriptive summary of the range of duties and responsibilities performed by an incumbent in the classification....

Customer Service Sales Representative

  • Stockton, CA (24 miles from Wallace, CA)
  • 1 day ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 1 day ago

6012 - Stockton North - 3928 East Hammer Lane, Stockton, California, 95212 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Customer Service Rep(07923) - 2605 Pacific Ave

  • Stockton, CA (24 miles from Wallace, CA)
  • 3 days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service - Self Storage Manager

  • Stockton, CA (24 miles from Wallace, CA)
  • 6 days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 6 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Stockton, CA (24 miles from Wallace, CA)
  • 11 days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 11 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Services Representative I

  • Lodi, CA (11 miles from Wallace, CA)
  • 16 days ago
  • Lodi, CA (11 miles from Wallace, CA)
  • 16 days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....

Customer Service Rep(07924) - 1045 N Wilson Way

  • Stockton, CA (24 miles from Wallace, CA)
  • 18 days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 18 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Technician - Heavy Construction Equipment

  • Stockton, CA (24 miles from Wallace, CA)
  • 18 days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 18 days ago

Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...

Retail Customer Service Cashier

  • Lodi, CA (11 miles from Wallace, CA)
  • 19 days ago
  • Lodi, CA (11 miles from Wallace, CA)
  • 19 days ago

Req ID: 463932 Address: 15250 N Thornton Road Lodi, CA, 95242 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Retail Loss Prevention Customer Service Associate II

  • Stockton, CA (24 miles from Wallace, CA)
  • 21 days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 21 days ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Rep(07947) - 9321 Thornton Road, Suite A

  • Stockton, CA (24 miles from Wallace, CA)
  • 30+ days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 30+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Sr Medical Screener - Reception Technician (Customer Service)

  • Stockton, CA (24 miles from Wallace, CA)
  • 30+ days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 30+ days ago

Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process. Job Description 1 In...

Customer Service Representative / Call Taker

  • Valley Springs, CA (6 miles from Wallace, CA)
  • 30+ days ago
  • Valley Springs, CA (6 miles from Wallace, CA)
  • 30+ days ago

As CSR/ Call Taker you are a key member of the team. You are responsible for assigning daily work/ calls to our technicians and a backup call taker to support our Dispatcher. Exemplifying our code...

Customer Service/Ground Operations Agent

  • Stockton, CA (24 miles from Wallace, CA)
  • 60+ days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 60+ days ago

Summary This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft...

Customer Service Associate - Restaurant Image

  • Stockton, CA (24 miles from Wallace, CA)
  • 60+ days ago
  • Stockton, CA (24 miles from Wallace, CA)
  • 60+ days ago

Starting hiring pay at: $20 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Demographic Data for Wallace, CA

Moving to Wallace, CA? Find some basic demographic data about Wallace, CA below.


Local
National
525
7
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Wallace, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Wallace, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wallace, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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