Customer Service Representative Jobs in Visalia, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Lead Customer Service Representative - Full Time, Bonus Eligible

  • Selma, CA (23 miles from Visalia, CA)
  • 1 day ago
  • Selma, CA (23 miles from Visalia, CA)
  • 1 day ago

Store 2708755: 2790 Whitson Rd, Selma, California 93662 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Hanford, CA (13 miles from Visalia, CA)
  • 2 days ago
  • Hanford, CA (13 miles from Visalia, CA)
  • 2 days ago

Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Visalia, CA
  • 2 days ago
  • Visalia, CA
  • 2 days ago

Service Center Visalia - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Clerk

  • Corcoran, CA (19 miles from Visalia, CA)
  • 3 days ago
  • Corcoran, CA (19 miles from Visalia, CA)
  • 3 days ago

Randstad is looking for an expereinced Customer Service Clerk for a facility in Corcoran, CA! Pay starting between 16.50-18.50 DOE. If interested, apply today, and email your updated resume to ......

Customer Service Representative (25 hours per week)

  • Dinuba, CA (15 miles from Visalia, CA)
  • 8 days ago
  • Dinuba, CA (15 miles from Visalia, CA)
  • 8 days ago

Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Dinuba Branch....

Customer Account Representative (Full time-Sunday's off)

  • Selma, CA (23 miles from Visalia, CA)
  • 12 days ago
  • Selma, CA (23 miles from Visalia, CA)
  • 12 days ago

We are Hiring Immediately! Its Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great...

Customer Service Representative

  • Hanford, CA (13 miles from Visalia, CA)
  • 15 days ago
  • Hanford, CA (13 miles from Visalia, CA)
  • 15 days ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Rep(08553)

  • Dinuba, CA (15 miles from Visalia, CA)
  • 30+ days ago
  • Dinuba, CA (15 miles from Visalia, CA)
  • 30+ days ago

Company Description Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to...

Customer Service Sales Representative

  • Visalia, CA
  • 30+ days ago
  • Visalia, CA
  • 30+ days ago

6064 - Visalia - 9605 W. Hillsdale Avenue, Visalia, California, 93291 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Retail Customer Service Cashier

  • Tulare, CA (8 miles from Visalia, CA)
  • 45+ days ago
  • Tulare, CA (8 miles from Visalia, CA)
  • 45+ days ago

Req ID: 463861 Address: 2700 S. Blackstone St. Tulare, CA, 93274 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Insurance Agent (Sales, Customer Service)

  • Visalia, CA
  • 90+ days ago
  • Visalia, CA
  • 90+ days ago

Sign-On Bonus Opportunity of up to $3,500* Pay Range: $50000 - $110000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Customer Service Representative

  • Pixley, CA (21 miles from Visalia, CA)
  • 45+ days ago
  • Pixley, CA (21 miles from Visalia, CA)
  • 45+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service/Sales

  • Selma, CA (23 miles from Visalia, CA)
  • 45+ days ago
  • Selma, CA (23 miles from Visalia, CA)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

(7769) Visalia: Customer Service Rep

  • Visalia, CA
  • 60+ days ago
  • Visalia, CA
  • 60+ days ago

Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

(7759) Hanford: Customer Service Rep

  • Hanford, CA (13 miles from Visalia, CA)
  • 60+ days ago
  • Hanford, CA (13 miles from Visalia, CA)
  • 60+ days ago

Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

Demographic Data for Visalia, CA

Moving to Visalia, CA? Find some basic demographic data about Visalia, CA below.


Local
National
159,878
3,201
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Visalia, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Visalia, CA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Visalia, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »