Customer Service Representative Jobs in Vineburg, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 62 Jobs
DHC Supplies, Inc.

Counter Sales Associate & Tool Repair Technician

Join Our Team as a Counter Sales Representative and Tool Repairer. Are you passionate about providing exceptional customer service and have a knack for repairing tools? DHC Supplies, Inc. is...

Party Event Coordinator - Part Time Customer Service Team Member

  • Petaluma, CA (19 miles from Vineburg, CA)
  • 11 hours ago
  • Petaluma, CA (19 miles from Vineburg, CA)
  • 11 hours ago

Store - PETALUMA, CAPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver...

Part Time Customer Service Team Member

  • Petaluma, CA (19 miles from Vineburg, CA)
  • 11 hours ago
  • Petaluma, CA (19 miles from Vineburg, CA)
  • 11 hours ago

Store - PETALUMA, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Help Wanted! Customer Service / Design

  • San Rafael, CA (20 miles from Vineburg, CA)
  • 1 day ago
  • San Rafael, CA (20 miles from Vineburg, CA)
  • 1 day ago

We're hiring Part Time and/or Full Time Sales/Design associates, who must be available to work weekends. Please respond by email with your resume and availability. Newly renovated shop, Cheap...

Customer Service Representative

  • Petaluma, CA (19 miles from Vineburg, CA)
  • 1 day ago
  • Petaluma, CA (19 miles from Vineburg, CA)
  • 1 day ago

Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Rep(08585) - 461 SKY MASTER CIRCLE

  • Fairfield, CA (22 miles from Vineburg, CA)
  • 1 day ago
  • Fairfield, CA (22 miles from Vineburg, CA)
  • 1 day ago

We offer flexible hours, part time and full time.We offer opportunities to move up into the management training programfor exceptional employees that show self motivation, willingness tolearn, and...

Customer Service Rep(08188) - 1561 Farmers ln

  • Santa Rosa, CA (22 miles from Vineburg, CA)
  • 1 day ago
  • Santa Rosa, CA (22 miles from Vineburg, CA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Insurance Agent (Sales, Customer Service)

  • San Pablo, CA (20 miles from Vineburg, CA)
  • 3 days ago
  • San Pablo, CA (20 miles from Vineburg, CA)
  • 3 days ago

Pay Range: $60000 - $160000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Store Customer Service Specialist

  • San Rafael, CA (20 miles from Vineburg, CA)
  • 4 days ago
  • San Rafael, CA (20 miles from Vineburg, CA)
  • 4 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate - Temporary

  • Napa, CA (20 miles from Vineburg, CA)
  • 5 days ago
  • Napa, CA (20 miles from Vineburg, CA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

1007 Customer Service Representative 1 #7199

  • Vallejo, CA (12 miles from Vineburg, CA)
  • 5 days ago
  • Vallejo, CA (12 miles from Vineburg, CA)
  • 5 days ago

THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...

Customer Service Associate

  • El Sobrante, CA (22 miles from Vineburg, CA)
  • 6 days ago
  • El Sobrante, CA (22 miles from Vineburg, CA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Petaluma, CA (19 miles from Vineburg, CA)
  • 6 days ago
  • Petaluma, CA (19 miles from Vineburg, CA)
  • 6 days ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service Representative

  • Fairfield, CA (22 miles from Vineburg, CA)
  • 7 days ago
  • Fairfield, CA (22 miles from Vineburg, CA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Napa, CA (20 miles from Vineburg, CA)
  • 7 days ago
  • Napa, CA (20 miles from Vineburg, CA)
  • 7 days ago

Customer Service and Claims Representative Napa, CA Hourly Rate: $21/hr. Our client is seeking a Customer Service and Claims representative to support a local wine storage facility. Your...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Vineburg, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Vineburg, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Vineburg, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »