Customer Service Representative Jobs in Van Nuys, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 2 days ago
- Eagle Rock Pet Care
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 2 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 3 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 3 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work- Los Angeles, CA (20 miles from Van Nuys, CA)
- 2 days ago
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 2 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative - FS
- Glendale, CA (12 miles from Van Nuys, CA)
- 1 hour ago
- Glendale, CA (12 miles from Van Nuys, CA)
- 1 hour ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
- Arleta, CA (8 miles from Van Nuys, CA)
- 1 hour ago
- Arleta, CA (8 miles from Van Nuys, CA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 2 hours ago
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 2 hours ago
General information Job Title Customer Service Agent - LAX Date Friday, May 23, 2025 Entity Unifi Aviation, LLC State California City Los Angeles Base Pay Rate: $ 25.23 Full/Part Time Part Time...
Customer Service Representative
- Burbank, CA (12 miles from Van Nuys, CA)
- 3 hours ago
- Burbank, CA (12 miles from Van Nuys, CA)
- 3 hours ago
Customer Service Representative I** **POSITION SUMMARY** Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing...
Store Customer Service Specialist
- Pasadena, CA (21 miles from Van Nuys, CA)
- 5 hours ago
- Pasadena, CA (21 miles from Van Nuys, CA)
- 5 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Private Client Service Associate
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 9 hours ago
- Los Angeles, CA (20 miles from Van Nuys, CA)
- 9 hours ago
Private Client Service Associate Capital Group Companies - 3.8 West Los Angeles, CA Job Details Full-time $78,720 - $125,952 a year 10 hours ago Benefits Retirement plan Qualifications Mid-level...
Automotive Customer Service Advisor
- San Fernando, CA (9 miles from Van Nuys, CA)
- 11 hours ago
- San Fernando, CA (9 miles from Van Nuys, CA)
- 11 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Santa Clarita, CA (22 miles from Van Nuys, CA)
- 13 hours ago
- Santa Clarita, CA (22 miles from Van Nuys, CA)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Retail Customer Service Associate
- Thousand Oaks, CA (22 miles from Van Nuys, CA)
- 13 hours ago
- Thousand Oaks, CA (22 miles from Van Nuys, CA)
- 13 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Lead Retail Customer Service Associate
- Agoura Hills, CA (14 miles from Van Nuys, CA)
- 13 hours ago
- Agoura Hills, CA (14 miles from Van Nuys, CA)
- 13 hours ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Reps needed for two construction companies.
- Woodland Hills, CA (8 miles from Van Nuys, CA)
- 18 hours ago
- Woodland Hills, CA (8 miles from Van Nuys, CA)
- 18 hours ago
Customer Service Reps needed for two construction companies. Location: Woodland Hills, CA & Encino, CA Schedule: Monday-Friday: 9:00AM-5:00PM Duties: 1. Answer phone calls and emails. 2. Review...
Customer Service Representative
- Chatsworth, CA (9 miles from Van Nuys, CA)
- 1 day ago
- Chatsworth, CA (9 miles from Van Nuys, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Van Nuys, CA
Moving to Van Nuys, CA? Find some basic demographic data about Van Nuys, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Van Nuys, CA
Highest Education Level
Customer Service Representatives in Van Nuys, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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