Customer Service Representative Jobs in Tracy, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkTechnical Customer Support Representative
- Pleasanton, CA (24 miles from Tracy, CA)
- 2 days ago
- Pleasanton, CA (24 miles from Tracy, CA)
- 2 days ago
center experience Ability to work within common support metric goals and KPIs, e.g., SL, ASA, AHT Experience in SaaS support, with fast mastery of the Vagaro platform, including hardware Patience,...
- Brentwood, CA (24 miles from Tracy, CA)
- 2 days ago
- Brentwood, CA (24 miles from Tracy, CA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Brentwood, CA (24 miles from Tracy, CA)
- 2 days ago
- Brentwood, CA (24 miles from Tracy, CA)
- 2 days ago
CHECK IN AND OUT CUSTOMERS FOR THEIR SERVICES. ANSWERING PHONES. CUSTOMER SERVICE ORIENTED, WORK WELL WITHOUT CLOSE SUPERVISION, RELIABLE AND WORK WELL WITH OTHERS. PAY ATTENTION TO DETAIL. NO...
Customer Service Representative
- Livermore, CA (17 miles from Tracy, CA)
- 3 days ago
- Livermore, CA (17 miles from Tracy, CA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Sales Representative
- Stockton, CA (20 miles from Tracy, CA)
- 4 days ago
- Stockton, CA (20 miles from Tracy, CA)
- 4 days ago
6012 - Stockton North - 3928 East Hammer Lane, Stockton, California, 95212 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
- Livermore, CA (17 miles from Tracy, CA)
- 4 days ago
- Livermore, CA (17 miles from Tracy, CA)
- 4 days ago
Our client, a leading provider in customer service solutions, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Enrollment Services department...
Member Service Representative (Part-Time)
- Livermore, CA (17 miles from Tracy, CA)
- 4 days ago
- Livermore, CA (17 miles from Tracy, CA)
- 4 days ago
Responsive recruiter Benefits: Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Full job description will be reviewed during the interview and hiring process....
Customer Service - Self Storage Manager
- Modesto, CA (21 miles from Tracy, CA)
- 4 days ago
- Modesto, CA (21 miles from Tracy, CA)
- 4 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Modesto, CA (21 miles from Tracy, CA)
- 4 days ago
- Modesto, CA (21 miles from Tracy, CA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07437) - 8300 Brentwood Blvd Suite D
- Brentwood, CA (24 miles from Tracy, CA)
- 5 days ago
- Brentwood, CA (24 miles from Tracy, CA)
- 5 days ago
From customer service representative to management, General manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Service Rep(07923) - 2605 Pacific Ave
- Stockton, CA (20 miles from Tracy, CA)
- 6 days ago
- Stockton, CA (20 miles from Tracy, CA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Store Customer Service Specialist
- Lathrop, CA (10 miles from Tracy, CA)
- 8 days ago
- Lathrop, CA (10 miles from Tracy, CA)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (24 miles from Tracy, CA)
- 9 days ago
- Brentwood, CA (24 miles from Tracy, CA)
- 9 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Stockton, CA (20 miles from Tracy, CA)
- 14 days ago
- Stockton, CA (20 miles from Tracy, CA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Tracy, CA
Moving to Tracy, CA? Find some basic demographic data about Tracy, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tracy, CA
Highest Education Level
Customer Service Representatives in Tracy, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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