Customer Service Representative Jobs in Torrance, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 380 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work

Customer Service Rep(07879) - 8522 Whittier blvd.

  • Pico Rivera, CA (16 miles from Torrance, CA)
  • moments ago
  • Pico Rivera, CA (16 miles from Torrance, CA)
  • moments ago

Company Description Job Description Customer Service Representative, helping customers, taking orders from customers, cleaning dutties, production, marketing. Qualifications Additional Information...

Restaurant Customer Service Team Member

  • Cypress, CA (15 miles from Torrance, CA)
  • 1 hour ago
  • Cypress, CA (15 miles from Torrance, CA)
  • 1 hour ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Veterinary Customer Experience Coordinator (Part Time) - Anaheim Hills, CA

  • Anaheim, CA (20 miles from Torrance, CA)
  • 1 hour ago
  • Anaheim, CA (20 miles from Torrance, CA)
  • 1 hour ago

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...

Customer Service Representative

  • Cypress, CA (15 miles from Torrance, CA)
  • 1 hour ago
  • Cypress, CA (15 miles from Torrance, CA)
  • 1 hour ago

Description Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons,...

Customer Service Representative (Inglewood - Part Time/Full Time)

  • Inglewood, CA (9 miles from Torrance, CA)
  • 5 hours ago
  • Inglewood, CA (9 miles from Torrance, CA)
  • 5 hours ago

Customer Service Representative needed for a Dry Cleaners in Inglewood, CA! We are looking for a friendly, detail-oriented, and dependable Customer Service Representative to join our team....

Customer Service Clerk- Anaheim-West Coast Arborists, Inc.

  • Anaheim, CA (20 miles from Torrance, CA)
  • 8 hours ago
  • Anaheim, CA (20 miles from Torrance, CA)
  • 8 hours ago

Also, provides general support to designated Area Manager and assistance to the Customer Service Representative/Customer Service Manager....

Bilingual Customer Service/Sales -Spanish, for State Farm Agent

  • Los Angeles, CA (10 miles from Torrance, CA)
  • 8 hours ago
  • Los Angeles, CA (10 miles from Torrance, CA)
  • 8 hours ago

Bilingual Spanish Office Representative (Highland Park - L.A.) Are you Bilingual English Spanish? Are you good at Math? Do you like talking to people? And are you looking for something new and...

Full Time Sales and Customer Service Representative

  • Pasadena, CA (24 miles from Torrance, CA)
  • 8 hours ago
  • Pasadena, CA (24 miles from Torrance, CA)
  • 8 hours ago

The ideal candidate will be a positive, energetic, motivated employee with strong sales skills/customer service skills, as well as solid computer and cash handling skills. Must excel at...

Client Services Representative in Court Reporting

  • Los Angeles, CA (10 miles from Torrance, CA)
  • 8 hours ago
  • Los Angeles, CA (10 miles from Torrance, CA)
  • 8 hours ago

Client Services Representative with Production Experience in Court Reporting Location: Remote Job Type: Full-Time Starting Pay: $25 - $30 per hour (based on experience) Company Overview: We are a...

Customer service rep.

  • Compton, CA (5 miles from Torrance, CA)
  • 8 hours ago
  • Compton, CA (5 miles from Torrance, CA)
  • 8 hours ago

Customer service rep needed for large manufacturing company located in Compton, Ca. Will answer customer calls and resolve issues, would prefer experience with EBay & Amazon system but not...

Customer Service Representative

  • Westminster, CA (19 miles from Torrance, CA)
  • 8 hours ago
  • Westminster, CA (19 miles from Torrance, CA)
  • 8 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative I

  • La Mirada, CA (18 miles from Torrance, CA)
  • 20 hours ago
  • La Mirada, CA (18 miles from Torrance, CA)
  • 20 hours ago

Customer Service Representative I US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 4/28/2025 2:27:06 PM About Acro Acro Service Corp....

Member Service Representative (Full-Time) - Inglewood

  • Inglewood, CA (9 miles from Torrance, CA)
  • 21 hours ago
  • Inglewood, CA (9 miles from Torrance, CA)
  • 21 hours ago

Member Service Representative (Full-Time) - Inglewood Inglewood, CA, United States (On-site) Job Description To provide members and prospective members the full range of products and services...

Customer Service Representative

  • City of Industry, CA (20 miles from Torrance, CA)
  • 21 hours ago
  • City of Industry, CA (20 miles from Torrance, CA)
  • 21 hours ago

Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Specialty food, specialty business, and/or culinary experience...

Demographic Data for Torrance, CA

Moving to Torrance, CA? Find some basic demographic data about Torrance, CA below.


Local
National
177,499
7,439
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Torrance, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Torrance, CA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Torrance, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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Here are some other career titles that require similar skills



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