Customer Service Representative Jobs in Topanga, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 325 Jobs

Customer Service Representative

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 7 days ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 7 days ago

Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....

Customer Service Representative

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 5 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 5 hours ago

Customer Service Representative Location: Van Nuys, CA Type: Contract Job #308363 Customer Service Representative (CSR) Location: Panorama City, California 91402 Compensation: $22-24/hour (Based on...

Customer Service Rep(08370) - 3309 W Pico Blvd

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago

Domino's Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Want the best part time job out there?...

Customer Service Rep(08132) - 6805 Sepulveda Blvd.

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago

Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...

Customer Service Representative Los Angeles, CA

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago

What are we looking for At Cosentino (cosentino) we are looking for a Customer Service Representative located in Los Angeles, CA, who will have the opportunity to work in a multinational environment...

Customer Service Rep(07806) - 10616 Pico Blvd.

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Agent

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago

Customer Service Agent Department: Customer Service Location: START YOUR APPLICATION As a successful Customer Service Agent with Answer Financial, you'll be the frontline contact for our...

Remote Work

Customer Service Rep(08313) - 5742 E Olympic Blvd, Commerce, CA 90022, USA

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago

Job DescriptionWe are looking for Customer Service Representatives with hustle, personality, and people skills....

Sales Associate

  • Torrance, CA (24 miles from Topanga, CA)
  • 7 hours ago
  • Torrance, CA (24 miles from Topanga, CA)
  • 7 hours ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Customer Service Rep(07966) - 9874 De Soto Ave

  • Chatsworth, CA (13 miles from Topanga, CA)
  • 9 hours ago
  • Chatsworth, CA (13 miles from Topanga, CA)
  • 9 hours ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(07789) - 101 N Maclay Ave.

  • San Fernando, CA (16 miles from Topanga, CA)
  • 9 hours ago
  • San Fernando, CA (16 miles from Topanga, CA)
  • 9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative - Field Services

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 1 day ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 1 day ago

Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service Representative...

Customer Service/shipping Clerk

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 1 day ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 1 day ago

Shipping Coordinator/Customer Service Pay: $21/hr Job Description We are seeking a dedicated Shipping Coordinator to manage shipping labels and documents for inbound and outbound shipments,...

Customer Service Rep(07805) - 4238 S. Sepulveda Blvd.

  • Culver City, CA (13 miles from Topanga, CA)
  • 1 day ago
  • Culver City, CA (13 miles from Topanga, CA)
  • 1 day ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Agent

  • Encino, CA (7 miles from Topanga, CA)
  • 1 day ago
  • Encino, CA (7 miles from Topanga, CA)
  • 1 day ago

As a successful Customer Service Agent with Answer Financial, youll be the frontline contact for our customers, partners, and insurance carriershandling both inbound and outbound communications....

Remote Work

Demographic Data for Topanga, CA

Moving to Topanga, CA? Find some basic demographic data about Topanga, CA below.


Local
National
6,640
300
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Topanga, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Topanga, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Topanga, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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