Customer Service Representative Jobs in Thousand Oaks, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR) - Lead
- Camarillo, CA (10 miles from Thousand Oaks, CA)
- 12 hours ago
- Camarillo, CA (10 miles from Thousand Oaks, CA)
- 12 hours ago
Busy transportation company is looking for a Customer Service Representative (CSR)-Lead is to interact with customers to address their concerns, answer their questions and assist them with their needs...
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 13 hours ago
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Camarillo, CA (10 miles from Thousand Oaks, CA)
- 23 hours ago
- Camarillo, CA (10 miles from Thousand Oaks, CA)
- 23 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Collision Customer Service Representative (Day Shift)
- Thousand Oaks, CA
- 1 day ago
- Thousand Oaks, CA
- 1 day ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
- Encino, CA (22 miles from Thousand Oaks, CA)
- 1 day ago
- Encino, CA (22 miles from Thousand Oaks, CA)
- 1 day ago
Store - LA-ENCINO, CA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service - Self Storage Manager
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 1 day ago
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Malibu, CA (15 miles from Thousand Oaks, CA)
- 1 day ago
- Malibu, CA (15 miles from Thousand Oaks, CA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Amazon Locker+ Customer Service Associate
- Santa Paula, CA (17 miles from Thousand Oaks, CA)
- 1 day ago
- Santa Paula, CA (17 miles from Thousand Oaks, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 2 days ago
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 2 days ago
Customer Service Support (Call Center) $21-25/hr DOE Role is on-site in Oxnard *Must have high volume / call center customer service experience* -Qualifications: Strong sense of customer service...
Client Service Associate, Employee Benefits
- Encino, CA (22 miles from Thousand Oaks, CA)
- 2 days ago
- Encino, CA (22 miles from Thousand Oaks, CA)
- 2 days ago
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to...
Customer Service Order Pullers
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 3 days ago
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 3 days ago
ORDER PULLER Job Summary: The Order Puller receives and processes incoming and outgoing orders for materials, and/or merchandise to satisfy customer requests. Supervisory Responsibilities: None....
SAS Customer Service Specialist, SAS
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 3 days ago
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 3 days ago
What does a Pacific Sales Customer Service Specialist do? This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. The primary...
- Reseda, CA (21 miles from Thousand Oaks, CA)
- 4 days ago
- Reseda, CA (21 miles from Thousand Oaks, CA)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Retail Loss Prevention Customer Service Associate II
- Tarzana, CA (21 miles from Thousand Oaks, CA)
- 4 days ago
- Tarzana, CA (21 miles from Thousand Oaks, CA)
- 4 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Temporary
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 5 days ago
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Thousand Oaks, CA
Moving to Thousand Oaks, CA? Find some basic demographic data about Thousand Oaks, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Thousand Oaks, CA
Highest Education Level
Customer Service Representatives in Thousand Oaks, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »