Customer Service Representative Jobs in Sylmar, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08692) - 27530 Newhall Ranch Road
- Santa Clarita, CA (18 miles from Sylmar, CA)
- 4 hours ago
- Santa Clarita, CA (18 miles from Sylmar, CA)
- 4 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07791) - 8350 Garvey Ave. #B
- Rosemead, CA (23 miles from Sylmar, CA)
- 8 hours ago
- Rosemead, CA (23 miles from Sylmar, CA)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07966) - 9874 De Soto Ave
- Chatsworth, CA (17 miles from Sylmar, CA)
- 8 hours ago
- Chatsworth, CA (17 miles from Sylmar, CA)
- 8 hours ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07789) - 101 N Maclay Ave.
- San Fernando, CA (8 miles from Sylmar, CA)
- 8 hours ago
- San Fernando, CA (8 miles from Sylmar, CA)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08465) - 31744 Castaic Rd. #102
- Castaic, CA (18 miles from Sylmar, CA)
- 8 hours ago
- Castaic, CA (18 miles from Sylmar, CA)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Alhambra, CA (20 miles from Sylmar, CA)
- 20 hours ago
- Alhambra, CA (20 miles from Sylmar, CA)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08127) - 1935 E. Colorado Blvd.
- Pasadena, CA (16 miles from Sylmar, CA)
- 1 day ago
- Pasadena, CA (16 miles from Sylmar, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Representative - Field Services
- Sun Valley, CA (8 miles from Sylmar, CA)
- 1 day ago
- Sun Valley, CA (8 miles from Sylmar, CA)
- 1 day ago
Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...
Customer Service Rep(08402) - 7213 Foothill Blvd.
- Tujunga, CA (6 miles from Sylmar, CA)
- 1 day ago
- Tujunga, CA (6 miles from Sylmar, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Representative Job Details Sonova AG
- Valencia, CA (15 miles from Sylmar, CA)
- 1 day ago
- Valencia, CA (15 miles from Sylmar, CA)
- 1 day ago
Valencia, CA - Remote Customer Service Representative Provide an unrivaled Customer Experience Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all...
- Encino, CA (17 miles from Sylmar, CA)
- 1 day ago
- Encino, CA (17 miles from Sylmar, CA)
- 1 day ago
As a successful Customer Service Agent with Answer Financial, youll be the frontline contact for our customers, partners, and insurance carriershandling both inbound and outbound communications....
Remote WorkCustomer Service/shipping Clerk
- Vernon, CA (24 miles from Sylmar, CA)
- 1 day ago
- Vernon, CA (24 miles from Sylmar, CA)
- 1 day ago
Shipping Coordinator/Customer Service** **Pay:** $21/hr **Job Description** We are seeking a dedicated Shipping Coordinator to manage shipping labels and documents for inbound and outbound...
Customer Service Representative - Field Services
- Van Nuys, CA (17 miles from Sylmar, CA)
- 2 days ago
- Van Nuys, CA (17 miles from Sylmar, CA)
- 2 days ago
Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...
Customer Service Representative
- Valencia, CA (15 miles from Sylmar, CA)
- 2 days ago
- Valencia, CA (15 miles from Sylmar, CA)
- 2 days ago
Valencia, CA Remote Customer Service Representative Provide an unrivaled Customer Experience Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times...
Customer Service Rep - Dispatcher
- Santa Clarita, CA (18 miles from Sylmar, CA)
- 3 days ago
- Santa Clarita, CA (18 miles from Sylmar, CA)
- 3 days ago
Show more Last updated: 30+ days ago Promoted Customer Service Representative Walmart Mission Hills, CA, United States Full-time Job Title : Customer Service Representative (Walmart).As a Customer Service...
Demographic Data for Sylmar, CA
Moving to Sylmar, CA? Find some basic demographic data about Sylmar, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sylmar, CA
Highest Education Level
Customer Service Representatives in Sylmar, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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