Customer Service Representative Jobs in Stockton, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Customer Service Representative

  • TMX Finance
  • Stockton, CA
  • 1 day ago
  • Stockton, CA
  • 1 day ago

Your Opportunity Customer Service Representative California Check Cashing Stores Stockton, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...

In Person

Senior Customer Assistance Representative - Stockton, CA

  • Enterprise
  • Stockton, CA
  • 2 days ago
  • Stockton, CA
  • 2 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

In Person Part Time

Customer Service & Billing

  • AppleOne
  • Ripon, CA (16 miles from Stockton, CA)
  • 2 days ago
  • Ripon, CA (16 miles from Stockton, CA)
  • 2 days ago

Job Summary A growing food and beverage production organization is seeking a Customer Service & Billing Specialist for a temp-to-hire opportunity in Ripon, CA. This role is ideal for a...

In Person

Customer Service Representative

  • U-Haul
  • Stockton, CA
  • 2 days ago
  • Stockton, CA
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Service Rep/Sales

  • SelectStaffing
  • Lodi, CA (13 miles from Stockton, CA)
  • 3 days ago
  • Lodi, CA (13 miles from Stockton, CA)
  • 3 days ago

Customer Service Representative Location: Lodi, CA Salary: $60,000 annually Reports To: Customer Service Supervisor Summary: The Customer Service Representative (CSR) builds strong customer relationships...

In Person

Customer Service Representative (Hybrid Remote, Lodi CA)

  • Clark Pest Control
  • Lodi, CA (13 miles from Stockton, CA)
  • 6 days ago
  • Lodi, CA (13 miles from Stockton, CA)
  • 6 days ago

Responsibilities We are seeking an energetic and customer-focused Customer Service Representatives to support our branch locations and business operations by communicating effectively with current customers...

Hybrid

Representative, Customer Service I

  • McLane
  • Manteca, CA (10 miles from Stockton, CA)
  • 7 days ago
  • Manteca, CA (10 miles from Stockton, CA)
  • 7 days ago

Qualifications youll bring as a Customer Service Representative I\: High School Diploma or GED. Up to 2 years of experience in a customer service role....

In Person

Customer Service Representative Brentwood, CA, USA

  • Corpay
  • Brentwood, CA (24 miles from Stockton, CA)
  • 9 days ago
  • Brentwood, CA (24 miles from Stockton, CA)
  • 9 days ago

Customer Service Representative What We Need Corpay wants to hire a NAT Customer Service Representative within our NA Fuel division....

Hybrid

Customer Service Front Desk

  • Brentwood, CA (24 miles from Stockton, CA)
  • 9 days ago
  • Brentwood, CA (24 miles from Stockton, CA)
  • 9 days ago

un CUSTOMER SERVICE FRONT DESK (pittsburg / antioch) compensation: 17 per hour employment type: job title: customer service CHECK IN AND OUT CUSTOMERS FOR THEIR SERVICES. ANSWERING PHONES....

In Person

Casino Customer Service - Gaming Associate $20.00 - $22.00 hourly

  • Knighted
  • Lodi, CA (13 miles from Stockton, CA)
  • 9 days ago
  • Lodi, CA (13 miles from Stockton, CA)
  • 9 days ago

un Casino Customer Service - Gaming Associate $20.00 - $22.00 hourly (Lodi) Knighted cherokee lane compensation: $20.00 -$22.00 per hour employment type: experience level: entry level job title:...

In Person

Customer Service Rep(08691) - 2233 Grand Canal Boulevard, Suite 202

  • Domino's
  • Stockton, CA
  • 9 days ago
  • Stockton, CA
  • 9 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

In Person

Client Service Specialist - Commercial Lines

  • Relation Insurance Services, Inc
  • Stockton, CA
  • 11 days ago
  • Stockton, CA
  • 11 days ago

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...

In Person

Customer Service Rep

  • Manpower
  • Stockton, CA
  • 14 days ago
  • Stockton, CA
  • 14 days ago

Overview The Customer Service Representative provides outreach and enrollment support to beneficiaries, both in group settings and one-on-one....

In Person

Customer Service Rep(08570) - 107 West North St, Suite 101

  • Domino's
  • Manteca, CA (10 miles from Stockton, CA)
  • 17 days ago
  • Manteca, CA (10 miles from Stockton, CA)
  • 17 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Rep(07940) - 1205 S Main St

  • Domino's Pizza
  • Manteca, CA (10 miles from Stockton, CA)
  • 17 days ago
  • Manteca, CA (10 miles from Stockton, CA)
  • 17 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Demographic Data for Stockton, CA

Moving to Stockton, CA? Find some basic demographic data about Stockton, CA below.


Local
National
392,758
5,734
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Stockton, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Stockton, CA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Stockton, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »