Customer Service Representative Jobs in Stevenson Ranch, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Glendale, CA (23 miles from Stevenson Ranch, CA)
- 4 hours ago
- Glendale, CA (23 miles from Stevenson Ranch, CA)
- 4 hours ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Bilingual Armenian Customer Service
- Glendale, CA (23 miles from Stevenson Ranch, CA)
- 4 hours ago
- Glendale, CA (23 miles from Stevenson Ranch, CA)
- 4 hours ago
Great Opportunity, Bilingual Armenian, Meet, greet customers, professionally, courteous with compassion, take information over the phone, data entry, file, email, outlook, company will train,...
Customer Service Representative
- Burbank, CA (21 miles from Stevenson Ranch, CA)
- 8 hours ago
- Burbank, CA (21 miles from Stevenson Ranch, CA)
- 8 hours ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Retail Customer Service Associate
- Santa Clarita, CA (8 miles from Stevenson Ranch, CA)
- 19 hours ago
- Santa Clarita, CA (8 miles from Stevenson Ranch, CA)
- 19 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative - Work From Home
- Tujunga, CA (22 miles from Stevenson Ranch, CA)
- 1 day ago
- Tujunga, CA (22 miles from Stevenson Ranch, CA)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Tujunga [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Rep(07828) - 2712 Foothill Blvd., Units #B & C
- La Crescenta, CA (23 miles from Stevenson Ranch, CA)
- 2 days ago
- La Crescenta, CA (23 miles from Stevenson Ranch, CA)
- 2 days ago
Take in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...
Customer Service Representative - FS
- Glendale, CA (23 miles from Stevenson Ranch, CA)
- 2 days ago
- Glendale, CA (23 miles from Stevenson Ranch, CA)
- 2 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
- Arleta, CA (13 miles from Stevenson Ranch, CA)
- 2 days ago
- Arleta, CA (13 miles from Stevenson Ranch, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Burbank, CA (21 miles from Stevenson Ranch, CA)
- 2 days ago
- Burbank, CA (21 miles from Stevenson Ranch, CA)
- 2 days ago
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
Automotive Customer Service Advisor
- San Fernando, CA (11 miles from Stevenson Ranch, CA)
- 3 days ago
- San Fernando, CA (11 miles from Stevenson Ranch, CA)
- 3 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Associate
- Thousand Oaks, CA (21 miles from Stevenson Ranch, CA)
- 3 days ago
- Thousand Oaks, CA (21 miles from Stevenson Ranch, CA)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Lead Retail Customer Service Associate
- Agoura Hills, CA (17 miles from Stevenson Ranch, CA)
- 3 days ago
- Agoura Hills, CA (17 miles from Stevenson Ranch, CA)
- 3 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Reps needed for two construction companies.
- Woodland Hills, CA (17 miles from Stevenson Ranch, CA)
- 3 days ago
- Woodland Hills, CA (17 miles from Stevenson Ranch, CA)
- 3 days ago
Customer Service Reps needed for two construction companies. Location: Woodland Hills, CA & Encino, CA Schedule: Monday-Friday: 9:00AM-5:00PM Duties: 1. Answer phone calls and emails. 2. Review...
- Burbank, CA (21 miles from Stevenson Ranch, CA)
- 3 days ago
- Burbank, CA (21 miles from Stevenson Ranch, CA)
- 3 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Automotive Exhaust Industry
- Sun Valley, CA (18 miles from Stevenson Ranch, CA)
- 3 days ago
- Sun Valley, CA (18 miles from Stevenson Ranch, CA)
- 3 days ago
Full Time Monday - Friday and Every Other Saturday Customer Service & Inside sales in the Automotive Field. SPANISH SPEAKING IS A MUST must be able to multi-task
Demographic Data for Stevenson Ranch, CA
Moving to Stevenson Ranch, CA? Find some basic demographic data about Stevenson Ranch, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Stevenson Ranch, CA
Highest Education Level
Customer Service Representatives in Stevenson Ranch, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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