Customer Service Representative Jobs in Stanford, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08388) - 3300 e castro valley blvd suite G
- Castro Valley, CA (22 miles from Stanford, CA)
- 5 hours ago
- Castro Valley, CA (22 miles from Stanford, CA)
- 5 hours ago
Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork skills. Ability to communicate with...
Customer Service Rep(07919) - 1301C Palmetto Avenue
- Pacifica, CA (21 miles from Stanford, CA)
- 8 hours ago
- Pacifica, CA (21 miles from Stanford, CA)
- 8 hours ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
- Fremont, CA (14 miles from Stanford, CA)
- 1 day ago
- Fremont, CA (14 miles from Stanford, CA)
- 1 day ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Customer Support Representative
- San Jose, CA (16 miles from Stanford, CA)
- 1 day ago
- San Jose, CA (16 miles from Stanford, CA)
- 1 day ago
Customer Support Representative Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility,...
Customer Service Representative
- San Jose, CA (16 miles from Stanford, CA)
- 1 day ago
- San Jose, CA (16 miles from Stanford, CA)
- 1 day ago
Responsible for representing the Stryker brand by supporting our customers daily with all requests over the phone, email, and through assigned cases. Booking repair orders for company divisions...
Customer Service Representative - Repairs
- San Jose, CA (16 miles from Stanford, CA)
- 1 day ago
- San Jose, CA (16 miles from Stanford, CA)
- 1 day ago
Customer Support Specialist - Repair Services In this role, you'll be the voice of our clients brandsupporting customers and field representatives with repair order inquiries, updates, and...
Retail Customer Service Associate
- San Mateo, CA (13 miles from Stanford, CA)
- 1 day ago
- San Mateo, CA (13 miles from Stanford, CA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Retail Customer Service Representative/Cashier
- Santa Clara, CA (12 miles from Stanford, CA)
- 1 day ago
- Santa Clara, CA (12 miles from Stanford, CA)
- 1 day ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Client Service Representative I/Floater
- Castro Valley, CA (22 miles from Stanford, CA)
- 1 day ago
- Castro Valley, CA (22 miles from Stanford, CA)
- 1 day ago
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team...
Customer Service Representative
- Hayward, CA (17 miles from Stanford, CA)
- 1 day ago
- Hayward, CA (17 miles from Stanford, CA)
- 1 day ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- San Mateo, CA (13 miles from Stanford, CA)
- 2 days ago
- San Mateo, CA (13 miles from Stanford, CA)
- 2 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Insurance Agent (Sales, Customer Service)
- South San Francisco, CA (21 miles from Stanford, CA)
- 2 days ago
- South San Francisco, CA (21 miles from Stanford, CA)
- 2 days ago
Pay Range: $60000 - $160000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
- Palo Alto, CA (1 mile from Stanford, CA)
- 2 days ago
- Palo Alto, CA (1 mile from Stanford, CA)
- 2 days ago
Client Service Representative Are you a compassionate and enthusiastic "service extraordinaire" looking to join a veterinary team? At VCA Palo Alto Animal Hospital, we strive to excel at our...
Customer Service & Sales Manager
- Mountain View, CA (6 miles from Stanford, CA)
- 2 days ago
- Mountain View, CA (6 miles from Stanford, CA)
- 2 days ago
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your...
Customer Experience Specialist - FT
- San Jose, CA (16 miles from Stanford, CA)
- 2 days ago
- San Jose, CA (16 miles from Stanford, CA)
- 2 days ago
$21.80/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
Demographic Data for Stanford, CA
Moving to Stanford, CA? Find some basic demographic data about Stanford, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Stanford, CA
Highest Education Level
Customer Service Representatives in Stanford, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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