Customer Service Representative Jobs in Soquel, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Parts Room / Tool Room Assistant
- Don Chapin co.
- Salinas, CA (24 miles from Soquel, CA)
- 3 days ago
- Don Chapin co.
- Salinas, CA (24 miles from Soquel, CA)
- 3 days ago
The Don Chapin Co is seeking applications for a position for TOOL AND PARTS ASSISTANT. This is a full time position. Applicants need to have some experience in processing orders and directives,...
Customer Service Representative - Work From Home
- Los Gatos, CA (13 miles from Soquel, CA)
- 10 hours ago
- Los Gatos, CA (13 miles from Soquel, CA)
- 10 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkPart Time Customer Service Associate
- San Jose, CA (21 miles from Soquel, CA)
- 16 hours ago
- San Jose, CA (21 miles from Soquel, CA)
- 16 hours ago
As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Los Gatos, CA (13 miles from Soquel, CA)
- 1 day ago
- Los Gatos, CA (13 miles from Soquel, CA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Store Customer Service Specialist
- San Jose, CA (21 miles from Soquel, CA)
- 1 day ago
- San Jose, CA (21 miles from Soquel, CA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Cashier/Customer Service
- Santa Cruz, CA (12 miles from Soquel, CA)
- 1 day ago
- Santa Cruz, CA (12 miles from Soquel, CA)
- 1 day ago
Retail Cashier/Customer Service Santa Cruz, CA, USA Store 205, 2680 Soquel Ave, Santa Cruz, California, United States of America Req #13134 Tuesday, July 1, 2025 We Have An Awesome Tuition...
Customer Service Rep(08240) - 5313 PROSPECT RD
- San Jose, CA (21 miles from Soquel, CA)
- 2 days ago
- San Jose, CA (21 miles from Soquel, CA)
- 2 days ago
Customer Service Rep(08240) - 5313 PROSPECT RD Domino's Franchise - 3.4 San Jose, CA Job Details Full-time Estimated: $38.7K - $43.1K a year 8 hours ago Qualifications Bilingual Customer service...
Store Customer Service Specialist
- San Jose, CA (21 miles from Soquel, CA)
- 2 days ago
- San Jose, CA (21 miles from Soquel, CA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Sunnyvale, CA (24 miles from Soquel, CA)
- 3 days ago
- Sunnyvale, CA (24 miles from Soquel, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Santa Clara, CA (22 miles from Soquel, CA)
- 3 days ago
- Santa Clara, CA (22 miles from Soquel, CA)
- 3 days ago
**Position Purpose:** Contractors' Warehouse Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These...
Customer Service Representative
- San Jose, CA (21 miles from Soquel, CA)
- 3 days ago
- San Jose, CA (21 miles from Soquel, CA)
- 3 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Customer Service Attendant I - Sports Center
- Cupertino, CA (19 miles from Soquel, CA)
- 4 days ago
- Cupertino, CA (19 miles from Soquel, CA)
- 4 days ago
THIS RECRUITMENT IS OPEN UNTIL FILLED AND MAY CLOSE AT ANY TIME. The City of Cupertino Parks and Recreation Department has positions open at the Sports Center. Shifts will include weekdays,...
Customer Service Representative
- Santa Cruz, CA (12 miles from Soquel, CA)
- 4 days ago
- Santa Cruz, CA (12 miles from Soquel, CA)
- 4 days ago
Service Center Santa Cruz JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Support Representative
- San Jose, CA (21 miles from Soquel, CA)
- 6 days ago
- San Jose, CA (21 miles from Soquel, CA)
- 6 days ago
Customer Support Representative Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility,...
- Gilroy, CA (20 miles from Soquel, CA)
- 6 days ago
- Gilroy, CA (20 miles from Soquel, CA)
- 6 days ago
Heat Wave Visual Customer Service Associate Easy Apply Gilroy, CA Easy Apply Job Summary: We are seeking a detailed-oriented and computer savvy Customer Service Associate to join our team on a...
Demographic Data for Soquel, CA
Moving to Soquel, CA? Find some basic demographic data about Soquel, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Soquel, CA
Highest Education Level
Customer Service Representatives in Soquel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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