Customer Service Representative Jobs in Shingle Springs, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 66 Jobs

Customer Service & E-Commerce Supervisor - Full Time

  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 6 hours ago
  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 6 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Representative - Work From Home

  • Placerville, CA (13 miles from Shingle Springs, CA)
  • 11 hours ago
  • Placerville, CA (13 miles from Shingle Springs, CA)
  • 11 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Parts Coordinator

  • Fair Oaks, CA (15 miles from Shingle Springs, CA)
  • 1 day ago
  • Fair Oaks, CA (15 miles from Shingle Springs, CA)
  • 1 day ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...

Customer Service Associate

  • Rocklin, CA (18 miles from Shingle Springs, CA)
  • 1 day ago
  • Rocklin, CA (18 miles from Shingle Springs, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Advisor

  • Antelope, CA (21 miles from Shingle Springs, CA)
  • 1 day ago
  • Antelope, CA (21 miles from Shingle Springs, CA)
  • 1 day ago

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...

Customer Service Representative

  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 1 day ago
  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 1 day ago

Welcome to Advanced IPM! Experience the fascinating and impactful world of pest control, where you play a crucial role in helping clients maintain safe and healthy environments. We are a dedicated...

Customer Service Representative

  • Diamond Springs, CA (9 miles from Shingle Springs, CA)
  • 2 days ago
  • Diamond Springs, CA (9 miles from Shingle Springs, CA)
  • 2 days ago

We are a well-established HVAC, Solar & Electrical company seeking a compassionate and organized Customer Service Representative to join our growing team....

Customer Service Rep(08689) - 3000 Green Valley Road, Suite 16

  • Cameron Park, CA
  • 3 days ago
  • Cameron Park, CA
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Representative - Police Department

  • Citrus Heights, CA (16 miles from Shingle Springs, CA)
  • 3 days ago
  • Citrus Heights, CA (16 miles from Shingle Springs, CA)
  • 3 days ago

Customer Service Representative - Police Department Salary $46,675.20 - $58,260.80 Annually Location Police Department Job Type Full-Time Job Number 2025-00013 Department Police Opening Date 06/30/2025...

Commercial Client Services Representative

  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 3 days ago
  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 3 days ago

Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards....

Customer Service & Finance Support

  • Sutter Creek, CA (16 miles from Shingle Springs, CA)
  • 3 days ago
  • Sutter Creek, CA (16 miles from Shingle Springs, CA)
  • 3 days ago

Classification specifications (job descriptions) are intended to present a descriptive summary of the range of duties and responsibilities performed by an incumbent in the classification....

Customer Service Repsentative

  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 3 days ago
  • Roseville, CA (17 miles from Shingle Springs, CA)
  • 3 days ago

Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Personal Banker (Member Service Representative III)

  • Elk Grove, CA (21 miles from Shingle Springs, CA)
  • 4 days ago
  • Elk Grove, CA (21 miles from Shingle Springs, CA)
  • 4 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...

Customer Service Representative

  • Placerville, CA (13 miles from Shingle Springs, CA)
  • 4 days ago
  • Placerville, CA (13 miles from Shingle Springs, CA)
  • 4 days ago

El Dorado Disposal, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Placerville, CA! The schedule will be Monday-Friday 8:30am-5pm....

Customer Service Representative - Police Department

  • Citrus Heights, CA (19 miles from Shingle Springs, CA)
  • 4 days ago
  • Citrus Heights, CA (19 miles from Shingle Springs, CA)
  • 4 days ago

Recruitment Timeline Minimum Qualifications Screening: 6/30/2025 - 7/11/2025 Best Qualified Screening: 7/14/2025 - 7/18/2025 Performs a variety of record keeping, general clerical, transaction...

Demographic Data for Shingle Springs, CA

Moving to Shingle Springs, CA? Find some basic demographic data about Shingle Springs, CA below.


Local
National
30,233
740
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Shingle Springs, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Shingle Springs, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Shingle Springs, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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