Customer Service Representative Jobs in Santa Maria, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Guadalupe, CA (21 miles from Santa Maria, CA)
- 12 hours ago
- Guadalupe, CA (21 miles from Santa Maria, CA)
- 12 hours ago
Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Guadalupe Branch....
- Nipomo, CA (17 miles from Santa Maria, CA)
- 6 days ago
- Nipomo, CA (17 miles from Santa Maria, CA)
- 6 days ago
L.R. Baggs is accepting applications for Technical Support. This job requires guitar playing experience, good communication skills and phone etiquette, proficient computer skills, experience with...
- Orcutt, CA (12 miles from Santa Maria, CA)
- 7 days ago
- Orcutt, CA (12 miles from Santa Maria, CA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lompoc, CA (23 miles from Santa Maria, CA)
- 7 days ago
- Lompoc, CA (23 miles from Santa Maria, CA)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Arroyo Grande, CA (17 miles from Santa Maria, CA)
- 7 days ago
- Arroyo Grande, CA (17 miles from Santa Maria, CA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Lompoc, CA (23 miles from Santa Maria, CA)
- 8 days ago
- Lompoc, CA (23 miles from Santa Maria, CA)
- 8 days ago
Store 2701215: 1421 Ocean, Lompoc, California 93436 Shift Availability Days - Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Paid Holidays, Paid Sick Days, 401K employment type: job title: Customer Service Dispatcher Full time Customer Service Representative/Dispatcher for our Plumbing Company....
(8488) Nipomo: Customer Service Rep
- Nipomo, CA (17 miles from Santa Maria, CA)
- 13 days ago
- Nipomo, CA (17 miles from Santa Maria, CA)
- 13 days ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
FC Client Service Representative - Santa Maria Financial Center - Spanish Required
- Santa Maria, CA
- 13 days ago
- Santa Maria, CA
- 13 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Aftermarket Customer Support Representative, Level 4 M/F (H/F)
- Santa Maria, CA
- 17 days ago
- Santa Maria, CA
- 17 days ago
Aftermarket Customer Support Representative, Level 4 M/F (H/F) SAFRAN CABIN INC. recruits : Safran est un groupe international de haute technologie operant dans les domaines de l'aeronautique...
Client Services Representative
- Arroyo Grande, CA (17 miles from Santa Maria, CA)
- 30+ days ago
- Arroyo Grande, CA (17 miles from Santa Maria, CA)
- 30+ days ago
Job Description Central Coast Pet Emergency Hospital is hiring a part-time Veterinary Receptionist to work at our busy 24/7 veterinary hospital. You will be an integral member of a team that...
Client Services Representative
- Arroyo Grande, CA (17 miles from Santa Maria, CA)
- 30+ days ago
- Arroyo Grande, CA (17 miles from Santa Maria, CA)
- 30+ days ago
Central Coast Pet Emergency Hospital is hiring a part-time Veterinary Receptionist to work at our busy 24/7 veterinary hospital. You will be an integral member of a team that includes doctors,...
Pay Range: $50000 - $110000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
(8333) Solvang: Customer Service Rep
- Solvang, CA (23 miles from Santa Maria, CA)
- 30+ days ago
- Solvang, CA (23 miles from Santa Maria, CA)
- 30+ days ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
Demographic Data for Santa Maria, CA
Moving to Santa Maria, CA? Find some basic demographic data about Santa Maria, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Santa Maria, CA
Highest Education Level
Customer Service Representatives in Santa Maria, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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