Customer Service Representative Jobs in San Rafael, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 7 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 7 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Representative
- Petaluma, CA (22 miles from San Rafael, CA)
- moments ago
- Petaluma, CA (22 miles from San Rafael, CA)
- moments ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Rep(07919) - 1301C Palmetto Avenue
- Pacifica, CA (24 miles from San Rafael, CA)
- 9 hours ago
- Pacifica, CA (24 miles from San Rafael, CA)
- 9 hours ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
Customer Support Specialist (9:30a-6:30p EST)
- San Francisco, CA (14 miles from San Rafael, CA)
- 1 day ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 1 day ago
About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical...
Customer Support Specialist (8:30a-5:30p PST)
- San Francisco, CA (14 miles from San Rafael, CA)
- 1 day ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 1 day ago
About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical...
Fire and Casualty Insurance Licensed Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 1 day ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 1 day ago
Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...
Customer Service Associate - Temporary
- El Cerrito, CA (12 miles from San Rafael, CA)
- 1 day ago
- El Cerrito, CA (12 miles from San Rafael, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative for a Dry Cleaning Business
- San Francisco, CA (14 miles from San Rafael, CA)
- 2 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 2 days ago
Dry cleaning and laundry plant hiring customer service representative. Basic English and computer literacy is required. Positive attitude and neat appearance is a must....
Insurance Agent (Sales, Customer Service)
- San Pablo, CA (9 miles from San Rafael, CA)
- 2 days ago
- San Pablo, CA (9 miles from San Rafael, CA)
- 2 days ago
Pay Range: $60000 - $160000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
South San Branch Member Service Representative - Full Time
- South San Francisco, CA (22 miles from San Rafael, CA)
- 3 days ago
- South San Francisco, CA (22 miles from San Rafael, CA)
- 3 days ago
and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the South San branch location starting at $20.00/hour! Bilingual in Spanish and...
Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 3 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 3 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
Automotive Service Center Customer Service Associate
- Daly City, CA (20 miles from San Rafael, CA)
- 3 days ago
- Daly City, CA (20 miles from San Rafael, CA)
- 3 days ago
Benefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms The Customer Service Associate serves as the first point of contact for customers at...
- Oakland, CA (20 miles from San Rafael, CA)
- 3 days ago
- Oakland, CA (20 miles from San Rafael, CA)
- 3 days ago
As a Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively...
1007 Customer Service Representative 1 #7199
- Vallejo, CA (21 miles from San Rafael, CA)
- 4 days ago
- Vallejo, CA (21 miles from San Rafael, CA)
- 4 days ago
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...
Demographic Data for San Rafael, CA
Moving to San Rafael, CA? Find some basic demographic data about San Rafael, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in San Rafael, CA
Highest Education Level
Customer Service Representatives in San Rafael, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »