Customer Service Representative Jobs in San Juan Capistrano, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Murrieta, CA (16 miles from San Juan Capistrano, CA)
- 10 hours ago
- Murrieta, CA (16 miles from San Juan Capistrano, CA)
- 10 hours ago
Store 2709435: 39850 Los Alamos Rd, Murrieta, California 92562 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 11 hours ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 11 hours ago
The Customer Service Representative assists customers with all aspects of the order taking process, answers questions about products, and processes returns, and works cross functionally across departments...
Customer Service Representative - Work From Home
- Ladera Ranch, CA (5 miles from San Juan Capistrano, CA)
- 15 hours ago
- Ladera Ranch, CA (5 miles from San Juan Capistrano, CA)
- 15 hours ago
FT Customer Service Representative - Work From Home Location: Ladera Ranch [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Customer Service Representative, Physician Billing - FT/Days
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....
Member Service Representative (Full-Time) - Santa Ana
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Tech: IE North
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Customer Service Tech: SCIE South
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 2 days ago
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 2 days ago
Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....
Sales & Customer Service Associate
- Temecula, CA (23 miles from San Juan Capistrano, CA)
- 2 days ago
- Temecula, CA (23 miles from San Juan Capistrano, CA)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Temecula- 32909 Temecula Parkway, Suite #105, Temecula, CA 92592 Do you have a passion for helping others? At the Massage Envy Temecula franchise,...
Commercial Client Services Representative
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 2 days ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 2 days ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Administrative Paid Associate Director if Ticketing and Customer Service Laguna Playhouse Lagun[ .]
- Laguna Beach, CA (13 miles from San Juan Capistrano, CA)
- 2 days ago
- Laguna Beach, CA (13 miles from San Juan Capistrano, CA)
- 2 days ago
Associate Director if Ticketing and Customer Service Director of Marketing, Communications, and Public Relations Full time, Regular, Exempt $68,640 - $70,000 Medical & Dental (Shared Expense);...
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 2 days ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Personal Banker (Member Service Representative II)
- Laguna Niguel, CA (13 miles from San Juan Capistrano, CA)
- 2 days ago
- Laguna Niguel, CA (13 miles from San Juan Capistrano, CA)
- 2 days ago
We're always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed...
Customer Service Representative
- Eastvale, CA (24 miles from San Juan Capistrano, CA)
- 2 days ago
- Eastvale, CA (24 miles from San Juan Capistrano, CA)
- 2 days ago
FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...
Demographic Data for San Juan Capistrano, CA
Moving to San Juan Capistrano, CA? Find some basic demographic data about San Juan Capistrano, CA below.
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Salary for Customer Service Representative Jobs in San Juan Capistrano, CA
Highest Education Level
Customer Service Representatives in San Juan Capistrano, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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