Customer Service Representative Jobs in San Francisco, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- South San Francisco, CA (8 miles from San Francisco, CA)
- 19 days ago
- South San Francisco, CA (8 miles from San Francisco, CA)
- 19 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Engineer 2 - San Francisco, CA
- San Francisco, CA
- 1 hour ago
- San Francisco, CA
- 1 hour ago
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality....
Order Fulfillment and Customer Service for High-End Silver Jewelry Co.
- Berkeley, CA (10 miles from San Francisco, CA)
- 1 hour ago
- Berkeley, CA (10 miles from San Francisco, CA)
- 1 hour ago
Order Fulfillment & Customer Service for High-End Silver Jewelry Co. Nina Designs Compensation: $23/hour Employment type: full-time Job title: Order Fulfillment and Customer Service Rep Position:...
Order Fulfillment and Customer Service for High-End Silver Jewelry Co.
- Berkeley, CA (10 miles from San Francisco, CA)
- 1 hour ago
- Berkeley, CA (10 miles from San Francisco, CA)
- 1 hour ago
Order Fulfillment & Customer Service for High-End Silver Jewelry Co. Nina Designs Compensation: $23/hour Employment type: full-time Job title: Order Fulfillment and Customer Service Rep Position:...
Part Time Customer Service Sales Associate
- Oakland, CA (11 miles from San Francisco, CA)
- 2 hours ago
- Oakland, CA (11 miles from San Francisco, CA)
- 2 hours ago
The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and...
Customer Service Associate - Temporary
- San Leandro, CA (14 miles from San Francisco, CA)
- 2 hours ago
- San Leandro, CA (14 miles from San Francisco, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Hillsdale Shopping Center
- San Mateo, CA (15 miles from San Francisco, CA)
- 2 hours ago
- San Mateo, CA (15 miles from San Francisco, CA)
- 2 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Retail Cashier and Customer Service
- Emeryville, CA (7 miles from San Francisco, CA)
- 4 hours ago
- Emeryville, CA (7 miles from San Francisco, CA)
- 4 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
Early Morning Stocker/Customer Service-Seasonal
- San Mateo, CA (15 miles from San Francisco, CA)
- 7 hours ago
- San Mateo, CA (15 miles from San Francisco, CA)
- 7 hours ago
Early Morning Stocker/Customer Service-Seasonal 3.4 3.4 out of 5 stars San Mateo, CA $18.80 - $25.30 an hour - Part-time Michaels Stores 11,782 reviews $18.80 - $25.30 an hour - Part-time Store -...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- San Mateo, CA (15 miles from San Francisco, CA)
- 10 hours ago
- San Mateo, CA (15 miles from San Francisco, CA)
- 10 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Representative - Fire Rescue
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 13 hours ago
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 13 hours ago
As a Customer Service Representative, you will work closely with our Outside Sales Team and are expected to build customer relationships....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- San Mateo, CA (15 miles from San Francisco, CA)
- 13 hours ago
- San Mateo, CA (15 miles from San Francisco, CA)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- San Francisco, CA
- 14 hours ago
- San Francisco, CA
- 14 hours ago
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on...
NEW JOB OFFERED - Customer Success Representative
- Oakland, CA (11 miles from San Francisco, CA)
- 1 day ago
- Oakland, CA (11 miles from San Francisco, CA)
- 1 day ago
Join Our Team of Exceptional Customer Success Representatives! We are one of Californias highest rated kitchen and bath remodeling companies seeking passionate and talented individuals with...
Retail Loss Prevention Customer Service Associate II
- San Rafael, CA (14 miles from San Francisco, CA)
- 1 day ago
- San Rafael, CA (14 miles from San Francisco, CA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in San Francisco, CA
Highest Education Level
Customer Service Representatives in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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