Customer Service Representative Jobs in San Bernardino, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 152 Jobs

Customer Service Rep(07738) - 16863 Foothill Boulevard

  • Fontana, CA (8 miles from San Bernardino, CA)
  • 6 hours ago
  • Fontana, CA (8 miles from San Bernardino, CA)
  • 6 hours ago

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Rep(07821) - 1644 E. Highland Ave. #101

  • San Bernardino, CA
  • 6 hours ago
  • San Bernardino, CA
  • 6 hours ago

Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...

Customer Service Rep(08308) - 22583 Barton Road

  • Grand Terrace, CA (5 miles from San Bernardino, CA)
  • 6 hours ago
  • Grand Terrace, CA (5 miles from San Bernardino, CA)
  • 6 hours ago

["Domino's Franchise", '3.5', 'Customer Service Rep(08308) - 22583 Barton Road', 'Easy Apply', 'Grand Terrace, CA', '', '$40K - $72K', '\xa0', '(Glassdoor est.)'][]

Customer Service Rep(08269) - 10431 Lemon Ave

  • Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
  • 6 hours ago
  • Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
  • 6 hours ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Rep(07494) - 26517 Sate Hwy 18

  • Rimforest, CA (9 miles from San Bernardino, CA)
  • 10 hours ago
  • Rimforest, CA (9 miles from San Bernardino, CA)
  • 10 hours ago

Company Description Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns....

Fully Remote Position-Customer Service Experience Needed

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 1 day ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 1 day ago

Join Our Growing Team Full Training, Flexible Hours, and Weekly Pay! Are you looking for a career where you can grow, be supported by an amazing team, and enjoy the flexibility of working from...

Remote Work

Customer Service Tech: SCIE North

  • Corona, CA (22 miles from San Bernardino, CA)
  • 1 day ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 1 day ago

Customer Service Tech: SCIE North at D.R. Horton, Inc FULL TIME Job Expires: 4w 1d Job Description Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a...

Customer Service Associate - Temporary

  • Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
  • 1 day ago
  • Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(08326) - 4100 Central Ave.

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 1 day ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(08215) - 2550 Vineyard Ave

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 1 day ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 1 day ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep (08233) 16967 Main St Suite 105 & 106

  • Hesperia, CA (22 miles from San Bernardino, CA)
  • 1 day ago
  • Hesperia, CA (22 miles from San Bernardino, CA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(08414) - 1377 S. Lilac #101

  • Bloomington, CA (6 miles from San Bernardino, CA)
  • 1 day ago
  • Bloomington, CA (6 miles from San Bernardino, CA)
  • 1 day ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(07869) - 12154 Central Ave

  • Chino, CA (22 miles from San Bernardino, CA)
  • 1 day ago
  • Chino, CA (22 miles from San Bernardino, CA)
  • 1 day ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(07739) - 9885 Central Ave.

  • Montclair, CA (23 miles from San Bernardino, CA)
  • 1 day ago
  • Montclair, CA (23 miles from San Bernardino, CA)
  • 1 day ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(7936) - 10986 Sierra ave

  • Fontana, CA (8 miles from San Bernardino, CA)
  • 1 day ago
  • Fontana, CA (8 miles from San Bernardino, CA)
  • 1 day ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Demographic Data for San Bernardino, CA

Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.


Local
National
258,420
3,326
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in San Bernardino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in San Bernardino, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in San Bernardino, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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