Customer Service Representative Jobs in San Francisco, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Location: West Portal and/or Potrero Hill Qualifications: - Waiter experience required - Use of the POS systems (Toast) - Over 21 - Ability to lift 25+ lbs - Availability to work days, nights,...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- San Carlos, CA (21 miles from San Francisco, CA)
- 3 hours ago
- San Carlos, CA (21 miles from San Francisco, CA)
- 3 hours ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service Representative San Francisco Airport
- San Francisco, CA
- 4 hours ago
- San Francisco, CA
- 4 hours ago
Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting...
Customer Service Support Associate 3.3 3.3 out of 5 stars San Francisco, CA 94158 Remote Our client is seeking a Customer Service Support Associate to join their team. As a Customer Service...
Remote WorkExcited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Part-Time Teller (Senior Member Service Representative)
- Concord, CA (24 miles from San Francisco, CA)
- 1 day ago
- Concord, CA (24 miles from San Francisco, CA)
- 1 day ago
About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in...
Store Customer Service Specialist
- Belmont, CA (19 miles from San Francisco, CA)
- 1 day ago
- Belmont, CA (19 miles from San Francisco, CA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
About the team OpenAIs mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the worlds best scientists, engineers, and...
Teller (Senior Member Service Representative)
- Oakland, CA (11 miles from San Francisco, CA)
- 1 day ago
- Oakland, CA (11 miles from San Francisco, CA)
- 1 day ago
About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in...
Pharmacy Customer Service Associate
- Alameda, CA (7 miles from San Francisco, CA)
- 1 day ago
- Alameda, CA (7 miles from San Francisco, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Pinole, CA (16 miles from San Francisco, CA)
- 1 day ago
- Pinole, CA (16 miles from San Francisco, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Oakland, CA (11 miles from San Francisco, CA)
- 1 day ago
- Oakland, CA (11 miles from San Francisco, CA)
- 1 day ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Part-Time Customer Relations Specialist
- Concord, CA (24 miles from San Francisco, CA)
- 1 day ago
- Concord, CA (24 miles from San Francisco, CA)
- 1 day ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Mill Valley, CA (11 miles from San Francisco, CA)
- 1 day ago
- Mill Valley, CA (11 miles from San Francisco, CA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Demographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Francisco, CA
Highest Education Level
Customer Service Representatives in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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