Customer Service Representative Jobs in San Francisco, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 192 Jobs

Customer Service - Self Storage Manager

  • Richmond, CA (12 miles from San Francisco, CA)
  • 4 hours ago
  • Richmond, CA (12 miles from San Francisco, CA)
  • 4 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Amazon Locker+ Customer Service Associate

  • Mill Valley, CA (11 miles from San Francisco, CA)
  • 12 hours ago
  • Mill Valley, CA (11 miles from San Francisco, CA)
  • 12 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service - Amazon Hiring Now!

  • Mill Valley, CA (11 miles from San Francisco, CA)
  • 12 hours ago
  • Mill Valley, CA (11 miles from San Francisco, CA)
  • 12 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Technician - Heavy Construction Equipment

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...

Customer Service Technician - Heavy Construction Equipment

  • San Ramon, CA (22 miles from San Francisco, CA)
  • 1 day ago
  • San Ramon, CA (22 miles from San Francisco, CA)
  • 1 day ago

Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...

Customer Service Technician - Heavy Construction Equipment

  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 1 day ago
  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 1 day ago

Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...

Customer service/ Front desk

  • Hayward, CA (22 miles from San Francisco, CA)
  • 1 day ago
  • Hayward, CA (22 miles from San Francisco, CA)
  • 1 day ago

We are looking for an enthusiastic front desk employee to join our team. The individual must be reliable, self motivated, on time and friendly. Opportunity for growth. Will train!!! This position...

Help Wanted! Customer Service / Design

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

We're hiring Part Time and/or Full Time Sales/Design for our SF shop. Please respond via email with your resume. Picture framing knowledge and experience are a PLUS! CP Photos & Frames on Geary in...

Customer Service & E-Commerce Supervisor - Full Time

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

Customer Service & E-Commerce Supervisor - Full Time (part of Amazon.com) 3.6 3.6 out of 5 stars 3950 24th Street, San Francisco, CA 94114 A career at Whole Foods Market is more than just the work...

Customer Service - Donor Support Technician

  • Hayward, CA (19 miles from San Francisco, CA)
  • 1 day ago
  • Hayward, CA (19 miles from San Francisco, CA)
  • 1 day ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer service, clerical, data entry position

  • San Lorenzo, CA (16 miles from San Francisco, CA)
  • 2 days ago
  • San Lorenzo, CA (16 miles from San Francisco, CA)
  • 2 days ago

Customer service position for an export based warehousing company in San Lorenzo. Office experience necessary. Computer data entry in our unique data management program. Some phones and dealings...

Customer Service

  • San Leandro, CA (14 miles from San Francisco, CA)
  • 2 days ago
  • San Leandro, CA (14 miles from San Francisco, CA)
  • 2 days ago

Customer Service representative wanted for established food service distributor....

Store Customer Service Specialist

  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 2 days ago
  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Experience Specialist (PT). Job in San Francisco Gr8Jobs

  • San Francisco, CA
  • 2 days ago
  • San Francisco, CA
  • 2 days ago

$21.96/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...

Associate Client Advocate - Tech, Media and Telecommunications

  • San Francisco, CA
  • 2 days ago
  • San Francisco, CA
  • 2 days ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Demographic Data for San Francisco, CA

Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.


Local
National
873,935
34,286
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in San Francisco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in San Francisco, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in San Francisco, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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