Customer Service Representative Jobs in San Francisco, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
$21.96/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...
Customer Service Sales Associate
- Oakland, CA (11 miles from San Francisco, CA)
- 16 days ago
- Oakland, CA (11 miles from San Francisco, CA)
- 16 days ago
The Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....
Teller (Senior Member Service Representative)
- Oakland, CA (11 miles from San Francisco, CA)
- 7 hours ago
- Oakland, CA (11 miles from San Francisco, CA)
- 7 hours ago
About Patelco Credit Union Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in...
Customer Service Representative
- Concord, CA (24 miles from San Francisco, CA)
- 7 hours ago
- Concord, CA (24 miles from San Francisco, CA)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Colma, CA (6 miles from San Francisco, CA)
- 7 hours ago
- Colma, CA (6 miles from San Francisco, CA)
- 7 hours ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- San Leandro, CA (14 miles from San Francisco, CA)
- 8 hours ago
- San Leandro, CA (14 miles from San Francisco, CA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- San Leandro, CA (14 miles from San Francisco, CA)
- 8 hours ago
- San Leandro, CA (14 miles from San Francisco, CA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- South San Francisco, CA (8 miles from San Francisco, CA)
- 8 hours ago
- South San Francisco, CA (8 miles from San Francisco, CA)
- 8 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Store Customer Service Specialist
- San Mateo, CA (15 miles from San Francisco, CA)
- 13 hours ago
- San Mateo, CA (15 miles from San Francisco, CA)
- 13 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service - Whole Foods
- Lafayette, CA (18 miles from San Francisco, CA)
- 15 hours ago
- Lafayette, CA (18 miles from San Francisco, CA)
- 15 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service & E-Commerce Supervisor - Full Time
- San Francisco, CA
- 16 hours ago
- San Francisco, CA
- 16 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Emeryville, CA (7 miles from San Francisco, CA)
- 1 day ago
- Emeryville, CA (7 miles from San Francisco, CA)
- 1 day ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Customer Service Representative
- San Leandro, CA (14 miles from San Francisco, CA)
- 1 day ago
- San Leandro, CA (14 miles from San Francisco, CA)
- 1 day ago
Customer Service Representative Were seeking a Customer Service Rep to join our team who is passionate about solving problems, loves wowing our existing distributor partners who represent Torani and...
Customer Service & Front Desk Yoga Studio (Mill Valley / San Rafael)
- San Rafael, CA (14 miles from San Francisco, CA)
- 1 day ago
- San Rafael, CA (14 miles from San Francisco, CA)
- 1 day ago
ABOUT US Red Dragon Yoga is seeking a friendly, reliable, and detail-oriented team member to join our front desk and customer experience team. This is a great opportunity for someone who thrives...
Demographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in San Francisco, CA
Highest Education Level
Customer Service Representatives in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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