Customer Service Representative Jobs in Saint Helena, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales & Customer Service Associate
- Napa, CA (7 miles from Saint Helena, CA)
- 3 hours ago
- Napa, CA (7 miles from Saint Helena, CA)
- 3 hours ago
Overview Where Better Careers Begin! Massage Envy Napa 308 Soscol Ave Suite E Napa, CA 94559 Do you have a passion for helping others? At the Massage Envy Napa franchise, we support and inspire...
Customer Service Representative - Work From Home
- Windsor, CA (21 miles from Saint Helena, CA)
- 1 day ago
- Windsor, CA (21 miles from Saint Helena, CA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Rep(08188) - 1561 Farmers ln
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 6 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate - Temporary
- Napa, CA (7 miles from Saint Helena, CA)
- 9 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Napa, CA (7 miles from Saint Helena, CA)
- 12 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 12 days ago
Customer Service and Claims Representative Napa, CA Hourly Rate: $21/hr. Our client is seeking a Customer Service and Claims representative to support a local wine storage facility. Your...
- Windsor, CA (21 miles from Saint Helena, CA)
- 14 days ago
- Windsor, CA (21 miles from Saint Helena, CA)
- 14 days ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Loss Prevention Customer Service Associate II
- Napa, CA (7 miles from Saint Helena, CA)
- 20 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 20 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Amazon Locker - Customer Service
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 22 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 22 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 24 days ago
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 24 days ago
In this dynamic role, you will work collaboratively with our team to support and care for our clients and patients. Your skills in staff and client relations, effective communication, high...
Amazon Locker+ Customer Service Associate
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 28 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 28 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 28 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 28 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Rep(07954) - 1700 W. IMOLA AVE.
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
Company Description Job Description We offer flexible hours, part time and full time. We offer opportunities to move up into the management training program for exceptional employees that show...
Copy of Customer Service Representative II
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Client Service Specialist - Float
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 30+ days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 30+ days ago
Client Service Specialist - Float Retail Banking Group Santa Rosa,California **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship...
Customer Service & E-Commerce Associate Team Leader Full-Time
- Kenwood, CA (10 miles from Saint Helena, CA)
- 30+ days ago
- Kenwood, CA (10 miles from Saint Helena, CA)
- 30+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Demographic Data for Saint Helena, CA
Moving to Saint Helena, CA? Find some basic demographic data about Saint Helena, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Saint Helena, CA
Highest Education Level
Customer Service Representatives in Saint Helena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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