Customer Service Representative Jobs in Rohnert Park, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Counter Sales Associate & Tool Repair Technician
- DHC Supplies, Inc.
- Santa Rosa, CA (5 miles from Rohnert Park, CA)
- 4 days ago
- DHC Supplies, Inc.
- Santa Rosa, CA (5 miles from Rohnert Park, CA)
- 4 days ago
Join Our Team as a Counter Sales Representative and Tool Repairer. Are you passionate about providing exceptional customer service and have a knack for repairing tools? DHC Supplies, Inc. is...
Customer Service Representative
- Petaluma, CA (9 miles from Rohnert Park, CA)
- moments ago
- Petaluma, CA (9 miles from Rohnert Park, CA)
- moments ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Rep(08188) - 1561 Farmers ln
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 10 hours ago
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Part-Time Designer/Picture Framer - Customer Service Team Member
- Petaluma, CA (9 miles from Rohnert Park, CA)
- 7 days ago
- Petaluma, CA (9 miles from Rohnert Park, CA)
- 7 days ago
Store - PETALUMA, CABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what theyre looking for. Provide a...
- Windsor, CA (16 miles from Rohnert Park, CA)
- 8 days ago
- Windsor, CA (16 miles from Rohnert Park, CA)
- 8 days ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service - Whole Foods
- Novato, CA (15 miles from Rohnert Park, CA)
- 15 days ago
- Novato, CA (15 miles from Rohnert Park, CA)
- 15 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Amazon Locker - Customer Service
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 15 days ago
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 15 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Novato, CA (15 miles from Rohnert Park, CA)
- 17 days ago
- Novato, CA (15 miles from Rohnert Park, CA)
- 17 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Store Customer Service Specialist
- Sonoma, CA (14 miles from Rohnert Park, CA)
- 20 days ago
- Sonoma, CA (14 miles from Rohnert Park, CA)
- 20 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Amazon Locker+ Customer Service Associate
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 21 days ago
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 21 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 21 days ago
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 21 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Agriculture Customer Service Representative - Healdsburg, CA
- Healdsburg, CA (22 miles from Rohnert Park, CA)
- 24 days ago
- Healdsburg, CA (22 miles from Rohnert Park, CA)
- 24 days ago
As a Customer Service Representative, youll be at the heart of our operationsprocessing orders, supporting sales, managing inventory, and ensuring every customer interaction is accurate, timely, and...
Client Service Specialist - Float
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 25 days ago
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 25 days ago
Client Service Specialist - Float Retail Banking Group Santa Rosa,California **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship...
Customer Service & E-Commerce Associate Team Leader Full-Time
- Kenwood, CA (11 miles from Rohnert Park, CA)
- 25 days ago
- Kenwood, CA (11 miles from Rohnert Park, CA)
- 25 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 26 days ago
- Santa Rosa, CA (9 miles from Rohnert Park, CA)
- 26 days ago
City/State Harrisonburg, VA Work Shift Multiple shifts available Overview: Sentara Health is hiring a Customer Service Rep I for Sentara Patient Accounting in Harrisonburg, VA! Status: Full-Time...
Demographic Data for Rohnert Park, CA
Moving to Rohnert Park, CA? Find some basic demographic data about Rohnert Park, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rohnert Park, CA
Highest Education Level
Customer Service Representatives in Rohnert Park, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »