Customer Service Representative Jobs in Riverbank, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Empire, CA (6 miles from Riverbank, CA)
- 5 hours ago
- Empire, CA (6 miles from Riverbank, CA)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Sales Representative
- Stockton, CA (24 miles from Riverbank, CA)
- 2 days ago
- Stockton, CA (24 miles from Riverbank, CA)
- 2 days ago
6012 - Stockton North - 3928 East Hammer Lane, Stockton, California, 95212 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Customer Service - Self Storage Manager
- Modesto, CA (5 miles from Riverbank, CA)
- 2 days ago
- Modesto, CA (5 miles from Riverbank, CA)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Modesto, CA (5 miles from Riverbank, CA)
- 3 days ago
- Modesto, CA (5 miles from Riverbank, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07923) - 2605 Pacific Ave
- Stockton, CA (24 miles from Riverbank, CA)
- 4 days ago
- Stockton, CA (24 miles from Riverbank, CA)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Store Customer Service Specialist
- Lathrop, CA (21 miles from Riverbank, CA)
- 7 days ago
- Lathrop, CA (21 miles from Riverbank, CA)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Hilmar, CA (23 miles from Riverbank, CA)
- 9 days ago
- Hilmar, CA (23 miles from Riverbank, CA)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Stockton, CA (24 miles from Riverbank, CA)
- 12 days ago
- Stockton, CA (24 miles from Riverbank, CA)
- 12 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Warranty Representative
- Manteca, CA (14 miles from Riverbank, CA)
- 13 days ago
- Manteca, CA (14 miles from Riverbank, CA)
- 13 days ago
In addition, the Customer Service Representative will carry out homeowner orientations and follow-up with homeowners periodically at designated times....
Customer Service Representative
- Tracy, CA (24 miles from Riverbank, CA)
- 14 days ago
- Tracy, CA (24 miles from Riverbank, CA)
- 14 days ago
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our clients team....
Part Time Customer Service and Sales Associate
- Manteca, CA (14 miles from Riverbank, CA)
- 15 days ago
- Manteca, CA (14 miles from Riverbank, CA)
- 15 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
U-Box Customer Care Representative (CDL)
- Manteca, CA (14 miles from Riverbank, CA)
- 15 days ago
- Manteca, CA (14 miles from Riverbank, CA)
- 15 days ago
Compensation Range: $19.00 to $40.00 Hourly Location: 255 A Northgate Dr, Manteca, California 95337 United States of America Have you ever wished the open road could be your office? If so, then...
Customer Service - Warranty Claims Analyst
- Lathrop, CA (21 miles from Riverbank, CA)
- 17 days ago
- Lathrop, CA (21 miles from Riverbank, CA)
- 17 days ago
KNOWLEDGE, SKILLS, AND ABILITIES Computer skills: MS Office, SAP (preferred) Customer Service background Claim Investigation Detail-oriented Able to Multitask Problem-solving Written and verbal communication...
Customer Service Rep(07924) - 1045 N Wilson Way
- Stockton, CA (24 miles from Riverbank, CA)
- 19 days ago
- Stockton, CA (24 miles from Riverbank, CA)
- 19 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Technician - Heavy Construction Equipment
- Modesto, CA (5 miles from Riverbank, CA)
- 19 days ago
- Modesto, CA (5 miles from Riverbank, CA)
- 19 days ago
Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...
Demographic Data for Riverbank, CA
Moving to Riverbank, CA? Find some basic demographic data about Riverbank, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Riverbank, CA
Highest Education Level
Customer Service Representatives in Riverbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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