Customer Service Representative Jobs in Poway, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA (12 miles from Poway, CA)
- 6 days ago
- Furer Organization
- San Diego, CA (12 miles from Poway, CA)
- 6 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote WorkCustomer Care Representative I - SHP Operations - Telecommuter - Day Shift - Per Diem
- San Diego, CA (21 miles from Poway, CA)
- 10 hours ago
- San Diego, CA (21 miles from Poway, CA)
- 10 hours ago
. * Member claims investigation and resolution. * Pharmacy prior authorizations and eligibility. * Member appeal/concern investigation and documentation. * Member reimbursement requests....
Sales & Customer Service Associate
- Escondido, CA (6 miles from Poway, CA)
- 14 hours ago
- Escondido, CA (6 miles from Poway, CA)
- 14 hours ago
Overview Better Careers Begin at Massage Envy in Escondido, CA Do you have a passion for helping others? At the Massage Envy in Escondido, California franchise, we are looking for the Best of the...
- Del Mar, CA (11 miles from Poway, CA)
- 18 hours ago
- Del Mar, CA (11 miles from Poway, CA)
- 18 hours ago
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...
Member Service Representative (Part-Time) - Palm Promenade
- San Diego, CA (21 miles from Poway, CA)
- 18 hours ago
- San Diego, CA (21 miles from Poway, CA)
- 18 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Rep(07732) - 1021 E Bobier Dr.
- Vista, CA (17 miles from Poway, CA)
- 19 hours ago
- Vista, CA (17 miles from Poway, CA)
- 19 hours ago
Customer Service Rep(07732) - 1021 E Bobier Dr. 3.4 3.4 out of 5 stars 1021 East Bobier Drive, Vista, CA 92083 Job Description Job Duties Operate all equipment. Stock ingredients from delivery...
- San Diego, CA (21 miles from Poway, CA)
- 23 hours ago
- San Diego, CA (21 miles from Poway, CA)
- 23 hours ago
Client Service Associate - Walnut Creek, CA - Hybrid At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund...
Customer Service Representative
- San Diego, CA (21 miles from Poway, CA)
- 1 day ago
- San Diego, CA (21 miles from Poway, CA)
- 1 day ago
Required Level of Education: GED Preferred Level of Education: n/a Remote Options (Fully Remote, Partially Remote, Client Onsite): Onsite If Remote: oWill the worker need to be Remote local to the...
- El Cajon, CA (16 miles from Poway, CA)
- 1 day ago
- El Cajon, CA (16 miles from Poway, CA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative/ Bilingual
- Chula Vista, CA (24 miles from Poway, CA)
- 1 day ago
- Chula Vista, CA (24 miles from Poway, CA)
- 1 day ago
Job Opportunity: Bilingual Customer Service Representative Chula Vista near trolley/freeway....
RanRoy Printing Company - Customer Service Representative
- San Diego, CA (21 miles from Poway, CA)
- 1 day ago
- San Diego, CA (21 miles from Poway, CA)
- 1 day ago
Were a well-established commercial and digital printing company based in Kearny Mesa, and were looking for a dedicated Customer Service Representative to join our team....
Customer Service Support Representative
- San Diego, CA (21 miles from Poway, CA)
- 1 day ago
- San Diego, CA (21 miles from Poway, CA)
- 1 day ago
The schedule for the position will be Monday - Friday 830am - 5pm PST TIME ZONE PAY RANGE $16 - $25 All job offers will be based on a candidates skills and prior relevant experience, applicable...
Customer Service Job In A Fast-Pac Modern Office
- Escondido, CA (6 miles from Poway, CA)
- 2 days ago
- Escondido, CA (6 miles from Poway, CA)
- 2 days ago
The world of work is changingshort commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. Weve...
Administrative Assistant/Customer Service
- San Diego, CA (21 miles from Poway, CA)
- 2 days ago
- San Diego, CA (21 miles from Poway, CA)
- 2 days ago
We have an immediate opening for an administrative assistant/customer service representative to join our team....
Customer Service Rep(07711) - 13320 Orange Ave.
- Coronado, CA (23 miles from Poway, CA)
- 2 days ago
- Coronado, CA (23 miles from Poway, CA)
- 2 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Demographic Data for Poway, CA
Moving to Poway, CA? Find some basic demographic data about Poway, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Poway, CA
Highest Education Level
Customer Service Representatives in Poway, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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