Customer Service Representative Jobs in Point Reyes Station, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- San Rafael, CA (15 miles from Point Reyes Station, CA)
- 1 day ago
- San Rafael, CA (15 miles from Point Reyes Station, CA)
- 1 day ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Party Event Coordinator - Part Time Customer Service Team Member
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 2 days ago
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 2 days ago
Store - PETALUMA, CAPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver...
Part Time Customer Service Team Member
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 2 days ago
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 2 days ago
Store - PETALUMA, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Help Wanted! Customer Service / Design
- San Rafael, CA (15 miles from Point Reyes Station, CA)
- 3 days ago
- San Rafael, CA (15 miles from Point Reyes Station, CA)
- 3 days ago
We're hiring Part Time and/or Full Time Sales/Design associates, who must be available to work weekends. Please respond by email with your resume and availability. Newly renovated shop, Cheap...
Customer Service Representative
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 3 days ago
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 3 days ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Store Customer Service Specialist
- San Rafael, CA (15 miles from Point Reyes Station, CA)
- 6 days ago
- San Rafael, CA (15 miles from Point Reyes Station, CA)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Part-Time Designer/Picture Framer - Customer Service Team Member
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 11 days ago
- Petaluma, CA (13 miles from Point Reyes Station, CA)
- 11 days ago
Store - PETALUMA, CABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what theyre looking for. Provide a...
Retail Customer Service Associate
- Sausalito, CA (18 miles from Point Reyes Station, CA)
- 13 days ago
- Sausalito, CA (18 miles from Point Reyes Station, CA)
- 13 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Senior Client Service Associate
- Mill Valley, CA (14 miles from Point Reyes Station, CA)
- 16 days ago
- Mill Valley, CA (14 miles from Point Reyes Station, CA)
- 16 days ago
The Senior Client Service Associate role focuses on supporting clients and advisors by executing administrative tasks and handling client requests. Responsibilities include assisting with account...
- Mill Valley, CA (14 miles from Point Reyes Station, CA)
- 16 days ago
- Mill Valley, CA (14 miles from Point Reyes Station, CA)
- 16 days ago
The Client Service Associate role focuses on supporting clients and advisors by executing administrative tasks and handling client requests. Responsibilities include assisting with account...
Customer Service Delivery Advocate
- Richmond, CA (22 miles from Point Reyes Station, CA)
- 17 days ago
- Richmond, CA (22 miles from Point Reyes Station, CA)
- 17 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service - Self Storage Manager
- Richmond, CA (22 miles from Point Reyes Station, CA)
- 18 days ago
- Richmond, CA (22 miles from Point Reyes Station, CA)
- 18 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service - Whole Foods
- Novato, CA (15 miles from Point Reyes Station, CA)
- 19 days ago
- Novato, CA (15 miles from Point Reyes Station, CA)
- 19 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Novato, CA (15 miles from Point Reyes Station, CA)
- 20 days ago
- Novato, CA (15 miles from Point Reyes Station, CA)
- 20 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Service Representative
- Rohnert Park, CA (22 miles from Point Reyes Station, CA)
- 21 days ago
- Rohnert Park, CA (22 miles from Point Reyes Station, CA)
- 21 days ago
In this dynamic role, you will work collaboratively with our team to support and care for our clients and patients. Your skills in staff and client relations, effective communication, high...
Demographic Data for Point Reyes Station, CA
Moving to Point Reyes Station, CA? Find some basic demographic data about Point Reyes Station, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Point Reyes Station, CA
Highest Education Level
Customer Service Representatives in Point Reyes Station, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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