Customer Service Representative Jobs in Pleasanton, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Amazon Locker+ Customer Service Associate
- San Jose, CA (20 miles from Pleasanton, CA)
- 3 hours ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 3 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Fremont, CA (9 miles from Pleasanton, CA)
- 11 hours ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 11 hours ago
['Everon, LLC', '3.3', 'Customer Care Specialist', 'Easy Apply', 'Fremont, CA', '', '$53K - $106K', '\xa0', '(Employer est.)'][]
Customer Service Representative
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 12 hours ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 12 hours ago
Trident Consulting is looking for a " Customer Service & Support Representative (Remote) " for one of our clients. Job Title- Customer Service & Support Representative (Remote) Job Type: Contract...
Funeral Assistant (Customer Service)
- Antioch, CA (23 miles from Pleasanton, CA)
- 12 hours ago
- Antioch, CA (23 miles from Pleasanton, CA)
- 12 hours ago
Funeral Assistant (Customer Service) 3.6 3.6 out of 5 stars Antioch, CA 94509 HIRING IMMEDIATETLY Location: Holy Cross Cemetery & Funeral Center - Antioch, CA Opportunity for Promotions! A Funeral...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Dublin, CA (5 miles from Pleasanton, CA)
- 15 hours ago
- Dublin, CA (5 miles from Pleasanton, CA)
- 15 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Tactical Loss Prevention Customer Service Associate II
- Fremont, CA (9 miles from Pleasanton, CA)
- 16 hours ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 16 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Redwood City, CA (24 miles from Pleasanton, CA)
- 1 day ago
- Redwood City, CA (24 miles from Pleasanton, CA)
- 1 day ago
We are looking for a friendly and detail-oriented Customer Service Representative to join our rapidly expanding team. This position offers potential for growth within the company....
Bilingual Customer Service Specialist (Spanish)
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Fremont, CA (9 miles from Pleasanton, CA)
- 1 day ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 1 day ago
About the Role: We are looking for a proactive and detail-oriented Customer Service Representative with experience in handling purchase orders and understanding bill of materials (BOM)....
Customer Service Rep(07925) - 100 FIFTH AVE
- Redwood City, CA (24 miles from Pleasanton, CA)
- 1 day ago
- Redwood City, CA (24 miles from Pleasanton, CA)
- 1 day ago
Company Description Job Description Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork...
Customer Service Rep(07930) - 240B CAMBRIDGE AVE
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 1 day ago
Company Description Job Description Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork...
Restaurant Customer Service Team Member
- Concord, CA (23 miles from Pleasanton, CA)
- 1 day ago
- Concord, CA (23 miles from Pleasanton, CA)
- 1 day ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Tactical Loss Prevention Customer Service Associate II
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- Redwood City, CA (24 miles from Pleasanton, CA)
- 3 days ago
- Redwood City, CA (24 miles from Pleasanton, CA)
- 3 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Pleasanton : 6101 Stoneridge Dr ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged...
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pleasanton, CA
Highest Education Level
Customer Service Representatives in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Scanning
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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