Customer Service Representative Jobs in Pleasanton, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Tama Veterinary Hospital
- Milpitas, CA (15 miles from Pleasanton, CA)
- 6 days ago
- Tama Veterinary Hospital
- Milpitas, CA (15 miles from Pleasanton, CA)
- 6 days ago
Job description: Tama Veterinary Hospital is an AAHA-accredited Small Animal veterinary hospital. We offer a warm, friendly, outgoing atmosphere where our main goal is to provide compassionate...
Sr. Member Service Rep - Spanish Bilingual
- AJI Search
- San Jose, CA (19 miles from Pleasanton, CA)
- 7 days ago
- AJI Search
- San Jose, CA (19 miles from Pleasanton, CA)
- 7 days ago
Strong customer service skills — call center experience a plus. Comfort working with diverse communities. Ability to travel between San Jose and Monterey (2 Thursday per month)....
Customer Service Representative
- San Jose, CA (20 miles from Pleasanton, CA)
- 8 hours ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 8 hours ago
Position: Second (2nd) Shift Customer Service Representative Shift: 2:30pm ; 11:00pm, Monday-Friday Pay: $28.50per hour Shift premium: $1.50 per hour Additional Incentives:Eligible for attendance bonus...
Part Time Customer Service Sales Associate
- Oakland, CA (21 miles from Pleasanton, CA)
- 9 hours ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 9 hours ago
The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and...
Customer Service Associate - Temporary
- San Leandro, CA (17 miles from Pleasanton, CA)
- 9 hours ago
- San Leandro, CA (17 miles from Pleasanton, CA)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Specialist $22-24/hour
- Fremont, CA (9 miles from Pleasanton, CA)
- 14 hours ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 14 hours ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
Retail Customer Service Associate
- San Jose, CA (20 miles from Pleasanton, CA)
- 19 hours ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 19 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative - Fire Rescue
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 20 hours ago
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 20 hours ago
As a Customer Service Representative, you will work closely with our Outside Sales Team and are expected to build customer relationships....
NEW JOB OFFERED - Customer Success Representative
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
Join Our Team of Exceptional Customer Success Representatives! We are one of Californias highest rated kitchen and bath remodeling companies seeking passionate and talented individuals with...
- Mountain View, CA (19 miles from Pleasanton, CA)
- 1 day ago
- Mountain View, CA (19 miles from Pleasanton, CA)
- 1 day ago
Location: On-site - Mountain View, CA (Onsite) Salary Range: Competitive and commensurate with experience Introduction Join our dynamic team where you will provide essential administrative support...
- Fremont, CA (9 miles from Pleasanton, CA)
- 1 day ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 1 day ago
Our client, a leader in the industrial distribution sector, is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the customer support team,...
Customer Service Test Center Administrator
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
- Fremont, CA (9 miles from Pleasanton, CA)
- 1 day ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 1 day ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Customer Service Attendee / Cashier
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
Customer Service Attendee / Cashier (san jose east) image 1 of 1 3197 Silver Creek Road near capital express way compensation: $20 an hour employment type: experience level: senior level job...
LP Customer Service Associate II
- Livermore, CA (14 miles from Pleasanton, CA)
- 1 day ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Pleasanton, CA
Highest Education Level
Customer Service Representatives in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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