Customer Service Representative Jobs in Pleasanton, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Brentwood, CA (18 miles from Pleasanton, CA)
- 3 hours ago
- Brentwood, CA (18 miles from Pleasanton, CA)
- 3 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Redwood City, CA (24 miles from Pleasanton, CA)
- 3 hours ago
- Redwood City, CA (24 miles from Pleasanton, CA)
- 3 hours ago
... Chestnut Automotive Location: 160 Chestnut St Redwood City, CA 94063 Tel:- ... Job Type: Full-Time / Part-Time Compensation: Competitive pay based on experience About Us: Chestnut Automotive...
- Brentwood, CA (18 miles from Pleasanton, CA)
- 3 hours ago
- Brentwood, CA (18 miles from Pleasanton, CA)
- 3 hours ago
CHECK IN AND OUT CUSTOMERS FOR THEIR SERVICES. ANSWERING PHONES. CUSTOMER SERVICE ORIENTED, WORK WELL WITHOUT CLOSE SUPERVISION, RELIABLE AND WORK WELL WITH OTHERS. PAY ATTENTION TO DETAIL. NO...
Store Customer Service Specialist
- San Jose, CA (20 miles from Pleasanton, CA)
- 3 hours ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 3 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Hayward, CA (12 miles from Pleasanton, CA)
- 3 hours ago
- Hayward, CA (12 miles from Pleasanton, CA)
- 3 hours ago
$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 3 hours ago
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 6 hours ago
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Rep(08106) - 22962 Clawiter Rd
- Hayward, CA (12 miles from Pleasanton, CA)
- 12 hours ago
- Hayward, CA (12 miles from Pleasanton, CA)
- 12 hours ago
Customer Service Rep(08106) - 22962 Clawiter Rd 3.4 3.4 out of 5 stars 22962 Clawiter Rd Ste 2, Hayward, CA 94545 Job Description Positive Personality Customer Service Oriented Clear, Energetic...
Pharmacy Customer Service Associate
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 13 hours ago
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Livermore, CA (14 miles from Pleasanton, CA)
- 17 hours ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store Customer Service Specialist
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 1 day ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Sales & Customer Service Associate
- Concord, CA (23 miles from Pleasanton, CA)
- 1 day ago
- Concord, CA (23 miles from Pleasanton, CA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy - Clayton Valley 5442 Ygnacio Valley Rd #140, Concord, CA 94521 Do you have a passion for helping others? At the Massage Envy - Clayton Valley...
- Livermore, CA (14 miles from Pleasanton, CA)
- 1 day ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 1 day ago
Our client, a leading provider in customer service solutions, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Enrollment Services department...
Member Service Representative (Part-Time)
- Livermore, CA (14 miles from Pleasanton, CA)
- 1 day ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 1 day ago
Responsive recruiter Benefits: Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Full job description will be reviewed during the interview and hiring process....
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pleasanton, CA
Highest Education Level
Customer Service Representatives in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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