Customer Service Representative Jobs in Phelan, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 41 Jobs

Customer Service Representative - Work From Home

  • Adelanto, CA (17 miles from Phelan, CA)
  • 10 hours ago
  • Adelanto, CA (17 miles from Phelan, CA)
  • 10 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Hesperia, CA (15 miles from Phelan, CA)
  • 1 day ago
  • Hesperia, CA (15 miles from Phelan, CA)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Fontana, CA (24 miles from Phelan, CA)
  • 3 days ago
  • Fontana, CA (24 miles from Phelan, CA)
  • 3 days ago

Position: Customer service representative Shift: First shift 6 :00a m ; 2 :30pm, Monday-Friday Pay $22.00 In addition to the general job description below, the ideal candidate will also possess the...

Customer Service Rep(07738) - 16863 Foothill Boulevard

  • Fontana, CA (24 miles from Phelan, CA)
  • 5 days ago
  • Fontana, CA (24 miles from Phelan, CA)
  • 5 days ago

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Rep(08269) - 10431 Lemon Ave

  • Rancho Cucamonga, CA (19 miles from Phelan, CA)
  • 5 days ago
  • Rancho Cucamonga, CA (19 miles from Phelan, CA)
  • 5 days ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Rep(07494) - 26517 Sate Hwy 18

  • Rimforest, CA (23 miles from Phelan, CA)
  • 5 days ago
  • Rimforest, CA (23 miles from Phelan, CA)
  • 5 days ago

Company Description Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns....

Customer Service Rep (08233) 16967 Main St Suite 105 & 106

  • Hesperia, CA (15 miles from Phelan, CA)
  • 6 days ago
  • Hesperia, CA (15 miles from Phelan, CA)
  • 6 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(7936) - 10986 Sierra ave

  • Fontana, CA (24 miles from Phelan, CA)
  • 6 days ago
  • Fontana, CA (24 miles from Phelan, CA)
  • 6 days ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Representative

  • Rancho Cucamonga, CA (19 miles from Phelan, CA)
  • 7 days ago
  • Rancho Cucamonga, CA (19 miles from Phelan, CA)
  • 7 days ago

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....

Customer Service Representative CSR, Building and Construction, CA

  • Fontana, CA (24 miles from Phelan, CA)
  • 7 days ago
  • Fontana, CA (24 miles from Phelan, CA)
  • 7 days ago

This position is located in Fontana, CA Customer Service Representative CSR, Building and Construction, CA...

Teller (Member Service Representative I)

  • Rancho Cucamonga, CA (19 miles from Phelan, CA)
  • 8 days ago
  • Rancho Cucamonga, CA (19 miles from Phelan, CA)
  • 8 days ago

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)

  • Hesperia, CA (15 miles from Phelan, CA)
  • 8 days ago
  • Hesperia, CA (15 miles from Phelan, CA)
  • 8 days ago

Salary Range: $20.14 - $28.17 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: June 26,...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)

  • Hesperia, CA (15 miles from Phelan, CA)
  • 8 days ago
  • Hesperia, CA (15 miles from Phelan, CA)
  • 8 days ago

Salary Range: $18.61 - $25.10 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: June 26,...

Amazon Locker - Customer Service

  • Fontana, CA (24 miles from Phelan, CA)
  • 10 days ago
  • Fontana, CA (24 miles from Phelan, CA)
  • 10 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Adelanto, CA (17 miles from Phelan, CA)
  • 11 days ago
  • Adelanto, CA (17 miles from Phelan, CA)
  • 11 days ago

Store 2708644: 11724 Airbase Rd, Adelanto, California 92301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Phelan, CA

Moving to Phelan, CA? Find some basic demographic data about Phelan, CA below.


Local
National
16,345
155
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Phelan, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Phelan, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Phelan, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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