Customer Service Representative Jobs in Petaluma, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Counter Sales Associate & Tool Repair Technician
- DHC Supplies, Inc.
- Santa Rosa, CA (12 miles from Petaluma, CA)
- 5 days ago
- DHC Supplies, Inc.
- Santa Rosa, CA (12 miles from Petaluma, CA)
- 5 days ago
Join Our Team as a Counter Sales Representative and Tool Repairer. Are you passionate about providing exceptional customer service and have a knack for repairing tools? DHC Supplies, Inc. is...
Party Event Coordinator - Part Time Customer Service Team Member
- Petaluma, CA
- 10 hours ago
- Petaluma, CA
- 10 hours ago
Store - PETALUMA, CAPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver...
Store - PETALUMA, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Help Wanted! Customer Service / Design
- San Rafael, CA (22 miles from Petaluma, CA)
- 1 day ago
- San Rafael, CA (22 miles from Petaluma, CA)
- 1 day ago
We're hiring Part Time and/or Full Time Sales/Design associates, who must be available to work weekends. Please respond by email with your resume and availability. Newly renovated shop, Cheap...
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Rep(08188) - 1561 Farmers ln
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 1 day ago
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Store Customer Service Specialist
- San Rafael, CA (22 miles from Petaluma, CA)
- 4 days ago
- San Rafael, CA (22 miles from Petaluma, CA)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Petaluma, CA
- 6 days ago
- Petaluma, CA
- 6 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Part-Time Designer/Picture Framer - Customer Service Team Member
- Petaluma, CA
- 9 days ago
- Petaluma, CA
- 9 days ago
Store - PETALUMA, CABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what theyre looking for. Provide a...
- Windsor, CA (22 miles from Petaluma, CA)
- 9 days ago
- Windsor, CA (22 miles from Petaluma, CA)
- 9 days ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service - Whole Foods
- Novato, CA (14 miles from Petaluma, CA)
- 17 days ago
- Novato, CA (14 miles from Petaluma, CA)
- 17 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Amazon Locker - Customer Service
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 17 days ago
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 17 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Novato, CA (14 miles from Petaluma, CA)
- 18 days ago
- Novato, CA (14 miles from Petaluma, CA)
- 18 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Amazon Locker+ Customer Service Associate
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 23 days ago
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 23 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 23 days ago
- Santa Rosa, CA (16 miles from Petaluma, CA)
- 23 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Petaluma, CA
Moving to Petaluma, CA? Find some basic demographic data about Petaluma, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Petaluma, CA
Highest Education Level
Customer Service Representatives in Petaluma, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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