Customer Service Representative Jobs in Pasadena, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 518 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Customer Service Insurance Assistant, Commercial

Our customer service representatives need to be flexible to work within these hours. Our call center class begins on Monday, October 6, 2025....

Remote Work

Customer Service Representative I (CRL)

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 7 hours ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 7 hours ago

What You’ll Get to Do The Customer Service Representative (CSR) provides exceptional customer service to all CRL customers....

Weekend Customer service $19/hr Start $19.50 After Probation

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 8 hours ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 8 hours ago

NOW HIRING: Weekend Customer Service $19/hr Start | $19.50 After Probation + Weekend Bonus! Location: Downtown Pasadena Apply Now: Call ... No emails or texts call or stop by! PAY & and BONUSES...

U-Box Customer Care Representative (CDL)

  • Fullerton, CA (23 miles from Pasadena, CA)
  • 8 hours ago
  • Fullerton, CA (23 miles from Pasadena, CA)
  • 8 hours ago

Compensation Range: $19.00 to $40.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...

U-Box Customer Care Representative (Non-CDL)

  • Fullerton, CA (23 miles from Pasadena, CA)
  • 8 hours ago
  • Fullerton, CA (23 miles from Pasadena, CA)
  • 8 hours ago

Compensation Range: $17.50 to $30.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...

Customer Service Consultant

  • Gardena, CA (19 miles from Pasadena, CA)
  • 9 hours ago
  • Gardena, CA (19 miles from Pasadena, CA)
  • 9 hours ago

POSITION SUMMARY: With an in-depth knowledge of the Companys services and processes, a Customer Service Consultant delivers the highest level of quality service to our customers, acts as a...

Customer Support Representative

  • Torrance, CA (24 miles from Pasadena, CA)
  • 10 hours ago
  • Torrance, CA (24 miles from Pasadena, CA)
  • 10 hours ago

We are seeking a detail-oriented and proactive Customer Support Representative to support our senior account team and help manage client relationships. This role is ideal for someone who thrives...

SAS Customer Service Specialist, SAS

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 13 hours ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 13 hours ago

SAS Customer Service Specialist, SAS Best Buy - 3.8 Woodland Hills, CA Job Details Full-time 1 day ago Qualifications Business Management SAS Customer service High school diploma or GED 1 year...

Client Service Associate, Employee Benefits

  • Culver City, CA (18 miles from Pasadena, CA)
  • 13 hours ago
  • Culver City, CA (18 miles from Pasadena, CA)
  • 13 hours ago

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to...

Customer service

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 13 hours ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 13 hours ago

Customer service 3.4 3.4 out of 5 stars Encino, CA $17.87 - $24.00 an hour - Part-time Michaels Stores 11,782 reviews $17.87 - $24.00 an hour - Part-time Store - LA-ENCINO, CA Deliver friendly...

Customer Service - Pro

  • Cypress, CA (23 miles from Pasadena, CA)
  • 20 hours ago
  • Cypress, CA (23 miles from Pasadena, CA)
  • 20 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...

Freight Forwarding Operations & Customer Service Agent

  • Long Beach, CA (23 miles from Pasadena, CA)
  • 20 hours ago
  • Long Beach, CA (23 miles from Pasadena, CA)
  • 20 hours ago

Freight Forwarding- Operations and Customer Service Agent Job Description We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the...

Customer Service & E-Commerce Supervisor - Full Time

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 20 hours ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 20 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Demographic Data for Pasadena, CA

Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.

Local
National
154,108
7,467
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Pasadena, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pasadena, CA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pasadena, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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