Customer Service Representative Jobs in Pasadena, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Walnut, CA (17 miles from Pasadena, CA)
- 1 day ago
- Walnut, CA (17 miles from Pasadena, CA)
- 1 day ago
Service Representative assisting assigned client(s) Implement continuous improvement initiatives to improve service for assigned client(s) Participate in daily operational calls and provide updates...
Lifeline Customer Service Agent Quick Apply Link
- Van Nuys, CA (21 miles from Pasadena, CA)
- 1 hour ago
- Van Nuys, CA (21 miles from Pasadena, CA)
- 1 hour ago
Quick Apply Link - Job description We are looking for a Customer Service Representative to provide excellent customer service and meet sales quotas for our business....
Outside customer service /Delivery diver
- Torrance, CA (24 miles from Pasadena, CA)
- 1 hour ago
- Torrance, CA (24 miles from Pasadena, CA)
- 1 hour ago
Active Pure Products: Looking for Delivery Drive and. Product expert to service virus control, Built in central cleaning systems. Specializing in indoor reduction of Virus, Bacteria, Fungi....
Remote customer support agent Work from anywhere
- Covina, CA (13 miles from Pasadena, CA)
- 1 hour ago
- Covina, CA (13 miles from Pasadena, CA)
- 1 hour ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote WorkPharmacy Customer Service Associate
- Granada Hills, CA (23 miles from Pasadena, CA)
- 2 hours ago
- Granada Hills, CA (23 miles from Pasadena, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- City of Industry, CA (11 miles from Pasadena, CA)
- 3 hours ago
- City of Industry, CA (11 miles from Pasadena, CA)
- 3 hours ago
Company: US1113 FreshPoint Southern California, Inc. Sales Territory: None Zip Code: 91744 Travel Percentage: 0 Compensation Range: $18.94 - $28.41 The compensation range provided is in compliance...
Customer Service Agent - LAX Airport
- Los Angeles, CA (13 miles from Pasadena, CA)
- 3 hours ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 3 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative
- Pico Rivera, CA (11 miles from Pasadena, CA)
- 13 hours ago
- Pico Rivera, CA (11 miles from Pasadena, CA)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Burbank, CA (10 miles from Pasadena, CA)
- 13 hours ago
- Burbank, CA (10 miles from Pasadena, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07879) - 8522 Whittier blvd.
- Pico Rivera, CA (11 miles from Pasadena, CA)
- 15 hours ago
- Pico Rivera, CA (11 miles from Pasadena, CA)
- 15 hours ago
Company Description Job Description Customer Service Representative, helping customers, taking orders from customers, cleaning dutties, production, marketing. Qualifications Additional Information...
Restaurant Customer Service Team Member
- Cypress, CA (23 miles from Pasadena, CA)
- 15 hours ago
- Cypress, CA (23 miles from Pasadena, CA)
- 15 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Veterinary Customer Experience Coordinator (Part Time) - Anaheim Hills, CA
- Anaheim, CA (23 miles from Pasadena, CA)
- 15 hours ago
- Anaheim, CA (23 miles from Pasadena, CA)
- 15 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Customer Service Representative
- Cypress, CA (23 miles from Pasadena, CA)
- 15 hours ago
- Cypress, CA (23 miles from Pasadena, CA)
- 15 hours ago
Description Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons,...
Customer Service Representative (Inglewood - Part Time/Full Time)
- Inglewood, CA (18 miles from Pasadena, CA)
- 19 hours ago
- Inglewood, CA (18 miles from Pasadena, CA)
- 19 hours ago
Customer Service Representative needed for a Dry Cleaners in Inglewood, CA! We are looking for a friendly, detail-oriented, and dependable Customer Service Representative to join our team....
Demographic Data for Pasadena, CA
Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pasadena, CA
Highest Education Level
Customer Service Representatives in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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