Customer Service Representative Jobs in Palm Desert, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 37 Jobs

Customer Service Agent - PSP (Part-Time)

Palm Springs, CA (18 miles from Palm Desert, CA)
1 day ago

Palm Springs, CA (18 miles from Palm Desert, CA)
1 day ago

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

Customer Service Associate

Indio, CA (6 miles from Palm Desert, CA)
2 days ago

Indio, CA (6 miles from Palm Desert, CA)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Representative

Rancho Mirage, CA (6 miles from Palm Desert, CA)
2 days ago

Rancho Mirage, CA (6 miles from Palm Desert, CA)
2 days ago

Benefits: Flexible schedule Free uniforms Opportunity for advancement Training & development Were not looking for just a shop assistant. Were looking for someone who loves talking to people, takes...

Insurance Agent (Sales, Customer Service)

Chiriaco Summit, CA (6 miles from Palm Desert, CA)
3 days ago

Chiriaco Summit, CA (6 miles from Palm Desert, CA)
3 days ago

Pay Range: $60000 - $150000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Customer Service Representative

Coachella, CA (10 miles from Palm Desert, CA)
3 days ago

Coachella, CA (10 miles from Palm Desert, CA)
3 days ago

Service Representative....

Sales Associate

Rancho Mirage, CA (6 miles from Palm Desert, CA)
4 days ago

Rancho Mirage, CA (6 miles from Palm Desert, CA)
4 days ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Customer Service Representative

Rancho Mirage, CA (6 miles from Palm Desert, CA)
5 days ago

Rancho Mirage, CA (6 miles from Palm Desert, CA)
5 days ago

Customer Service Representative Schedule: Monday Friday, 8:00 AM 5:00 PM Pay Rate: $20$23 per hour (increased to $24$28 once hired on permanently) Duration: Temp-to-Hire Key Responsibilities: Answer...

Customer Service Associate I

Coachella, CA (10 miles from Palm Desert, CA)
6 days ago

Coachella, CA (10 miles from Palm Desert, CA)
6 days ago