Customer Service Representative Jobs in Oxnard, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 68 Jobs

Customer Service Representative (CSR) - Lead

  • Camarillo, CA (6 miles from Oxnard, CA)
  • 12 hours ago
  • Camarillo, CA (6 miles from Oxnard, CA)
  • 12 hours ago

Busy transportation company is looking for a Customer Service Representative (CSR)-Lead is to interact with customers to address their concerns, answer their questions and assist them with their needs...

Customer Service Associate

  • Oxnard, CA
  • 13 hours ago
  • Oxnard, CA
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Associate

  • Camarillo, CA (6 miles from Oxnard, CA)
  • 23 hours ago
  • Camarillo, CA (6 miles from Oxnard, CA)
  • 23 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Collision Customer Service Representative (Day Shift)

  • Thousand Oaks, CA (15 miles from Oxnard, CA)
  • 1 day ago
  • Thousand Oaks, CA (15 miles from Oxnard, CA)
  • 1 day ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Amazon Locker+ Customer Service Associate

  • Santa Paula, CA (12 miles from Oxnard, CA)
  • 1 day ago
  • Santa Paula, CA (12 miles from Oxnard, CA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Support

  • Oxnard, CA
  • 2 days ago
  • Oxnard, CA
  • 2 days ago

Customer Service Support (Call Center) $21-25/hr DOE Role is on-site in Oxnard *Must have high volume / call center customer service experience* -Qualifications: Strong sense of customer service...

Customer Service Representative

  • Ventura, CA (12 miles from Oxnard, CA)
  • 5 days ago
  • Ventura, CA (12 miles from Oxnard, CA)
  • 5 days ago

We are seeking a motivated individual to fill a Customer Service Representative position with a leading food distribution company in Ventura, CA....

Casino Customer Service Gaming Associate

  • Ventura, CA (12 miles from Oxnard, CA)
  • 5 days ago
  • Ventura, CA (12 miles from Oxnard, CA)
  • 5 days ago

Looking for a summer job, or something longer term, that doesnt come home with you? If youre a night owl with a knack for numbers, bring your skills to the table as a Gaming Associate at Knighted....

Customer Service/Call Center

  • Oxnard, CA
  • 5 days ago
  • Oxnard, CA
  • 5 days ago

Customer Service/Call Center (Oxnard, CA 93030) Customer Service/Call Center Job Description: In this position, you will be the primary point of contact for customers, providing exceptional...

FC Client Service Representative - Oxnard Main Financial Center

  • Oxnard, CA
  • 5 days ago
  • Oxnard, CA
  • 5 days ago

FC Client Service Representative - Oxnard Main Financial Center Bank of America - 3.8 Oxnard, CA Job Details Part-time $24.00 - $25.83 an hour 12 hours ago Qualifications Spanish High school...

Customer Service Rep

  • Ventura, CA (12 miles from Oxnard, CA)
  • 5 days ago
  • Ventura, CA (12 miles from Oxnard, CA)
  • 5 days ago

Customer Service Rep Job Poster : Jobs Skills:Customer Service | Location: Ventura, California, United States Of America Views:9 You will report to the Customer Service Team Leader and be...

Customer Service Representative

  • Oxnard, CA
  • 6 days ago
  • Oxnard, CA
  • 6 days ago

We are seeking a Customer Service Representative (CSR) with strong experience handling high volumes of phone and email inquiries in a fast-paced, service-oriented environment....

Customer Service Associate I

  • Port Hueneme, CA (4 miles from Oxnard, CA)
  • 7 days ago
  • Port Hueneme, CA (4 miles from Oxnard, CA)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Ventura, CA (12 miles from Oxnard, CA)
  • 7 days ago
  • Ventura, CA (12 miles from Oxnard, CA)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Fillmore, CA (24 miles from Oxnard, CA)
  • 7 days ago
  • Fillmore, CA (24 miles from Oxnard, CA)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Oxnard, CA

Moving to Oxnard, CA? Find some basic demographic data about Oxnard, CA below.


Local
National
215,276
3,614
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Oxnard, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oxnard, CA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oxnard, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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