Customer Service Representative Jobs in Ontario, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
U-Box Customer Care Representative (CDL)
- Fullerton, CA (18 miles from Ontario, CA)
- 2 hours ago
- Fullerton, CA (18 miles from Ontario, CA)
- 2 hours ago
Compensation Range: $19.00 to $40.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...
U-Box Customer Care Representative (Non-CDL)
- Fullerton, CA (18 miles from Ontario, CA)
- 2 hours ago
- Fullerton, CA (18 miles from Ontario, CA)
- 2 hours ago
Compensation Range: $17.50 to $30.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...
Customer Service Representative I
- Irvine, CA (22 miles from Ontario, CA)
- 2 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 2 hours ago
Work Flexibility: Onsite Location: 510 Technology Drive STE #300, Irvine, CA Shift : Monday Friday, 8:00 AM 5:00 PM, flexible Summary: The Customer Service Representative I serves as the primary point...
Customer Service Associate - Temporary
- Santa Ana, CA (24 miles from Ontario, CA)
- 2 hours ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Upland, CA (5 miles from Ontario, CA)
- 11 hours ago
- Upland, CA (5 miles from Ontario, CA)
- 11 hours ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
Customer Service Rep / Aerospace Account Specialist
- Santa Ana, CA (24 miles from Ontario, CA)
- 13 hours ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 13 hours ago
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components, and essential systems for the industrial, defense, and...
Customer Service Representative
- Riverside, CA (16 miles from Ontario, CA)
- 13 hours ago
- Riverside, CA (16 miles from Ontario, CA)
- 13 hours ago
Inside Sales/Customer Service Representative Compensation $19 to $21 per hour Located in Riverside....
Customer Experience Representative (Advanced Solutions Sales)
- Irvine, CA (22 miles from Ontario, CA)
- 13 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 13 hours ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Client Service Specialist, Employee Benefits - IAS, West
- Irvine, CA (22 miles from Ontario, CA)
- 14 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 14 hours ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Primary Objective of Position: As Bilingual Customer Service Associate, you will be the face and voice of our company, responsible for delivering excellent customer service experiences both in...
Customer Service - Care for Indoor House Plants in Businesses (OC)
- Foothill Ranch, CA (24 miles from Ontario, CA)
- 1 day ago
- Foothill Ranch, CA (24 miles from Ontario, CA)
- 1 day ago
As a full-service interior landscaping company, we are specialists at bringing nature's freshness and beauty indoors to our corporate and residential clientele. We have been in business for over...
Teller (Member Service Representative I)
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 day ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 day ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
Customer Service Representative
- Fullerton, CA (18 miles from Ontario, CA)
- 1 day ago
- Fullerton, CA (18 miles from Ontario, CA)
- 1 day ago
Move forward with Volt! Volt is hiring for Customer Service Reps for a company located in Fullerton, CA. $19.00 hourly. As a Customer Service Rep you will: Be computer literate, Possess good...
Customer Service Representative
- Fullerton, CA (18 miles from Ontario, CA)
- 1 day ago
- Fullerton, CA (18 miles from Ontario, CA)
- 1 day ago
Join our dynamic aerospace team as an Entry-Level Customer Service Representative!...
Retail Cashier and Customer Service
- Covina, CA (14 miles from Ontario, CA)
- 1 day ago
- Covina, CA (14 miles from Ontario, CA)
- 1 day ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ontario, CA
Highest Education Level
Customer Service Representatives in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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