Customer Service Representative Jobs in Ontario, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (12 miles from Ontario, CA)
- 2 hours ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (12 miles from Ontario, CA)
- 2 hours ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
- Garden Grove, CA (24 miles from Ontario, CA)
- moments ago
- Garden Grove, CA (24 miles from Ontario, CA)
- moments ago
Our client in the aerospace and manufacturing industry is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Commercial department supporting the...
Customer Service Rep(07738) - 16863 Foothill Boulevard
- Fontana, CA (12 miles from Ontario, CA)
- 7 hours ago
- Fontana, CA (12 miles from Ontario, CA)
- 7 hours ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07821) - 1644 E. Highland Ave. #101
- San Bernardino, CA (20 miles from Ontario, CA)
- 7 hours ago
- San Bernardino, CA (20 miles from Ontario, CA)
- 7 hours ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Rep(08308) - 22583 Barton Road
- Grand Terrace, CA (19 miles from Ontario, CA)
- 7 hours ago
- Grand Terrace, CA (19 miles from Ontario, CA)
- 7 hours ago
["Domino's Franchise", '3.5', 'Customer Service Rep(08308) - 22583 Barton Road', 'Easy Apply', 'Grand Terrace, CA', '', '$40K - $72K', '\xa0', '(Glassdoor est.)'][]
Customer Service Rep(08269) - 10431 Lemon Ave
- Rancho Cucamonga, CA (6 miles from Ontario, CA)
- 7 hours ago
- Rancho Cucamonga, CA (6 miles from Ontario, CA)
- 7 hours ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07791) - 8350 Garvey Ave. #B
- Rosemead, CA (24 miles from Ontario, CA)
- 10 hours ago
- Rosemead, CA (24 miles from Ontario, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07894) - 15908 Halliburton Rd.
- Hacienda Heights, CA (19 miles from Ontario, CA)
- 10 hours ago
- Hacienda Heights, CA (19 miles from Ontario, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Fully Remote Position-Customer Service Experience Needed
- Ontario, CA
- 1 day ago
- Ontario, CA
- 1 day ago
Join Our Growing Team Full Training, Flexible Hours, and Weekly Pay! Are you looking for a career where you can grow, be supported by an amazing team, and enjoy the flexibility of working from...
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Brea, CA (16 miles from Ontario, CA)
- 1 day ago
- Brea, CA (16 miles from Ontario, CA)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Rep(08100) - 13302 Century Blvd
- Garden Grove, CA (24 miles from Ontario, CA)
- 1 day ago
- Garden Grove, CA (24 miles from Ontario, CA)
- 1 day ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Tech: SCIE North
- Corona, CA (13 miles from Ontario, CA)
- 1 day ago
- Corona, CA (13 miles from Ontario, CA)
- 1 day ago
Customer Service Tech: SCIE North at D.R. Horton, Inc FULL TIME Job Expires: 4w 1d Job Description Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a...
Customer Service Rep(08274) - 18770 Amar Rd, Walnut, CA 91789, USA
- City of Industry, CA (21 miles from Ontario, CA)
- 1 day ago
- City of Industry, CA (21 miles from Ontario, CA)
- 1 day ago
Job DescriptionWe are looking for Customer Service Representatives with hustle, personality, and people skills....
Customer Service Associate - Temporary
- Rancho Cucamonga, CA (6 miles from Ontario, CA)
- 1 day ago
- Rancho Cucamonga, CA (6 miles from Ontario, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08326) - 4100 Central Ave.
- Riverside, CA (16 miles from Ontario, CA)
- 1 day ago
- Riverside, CA (16 miles from Ontario, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ontario, CA
Highest Education Level
Customer Service Representatives in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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