Customer Service Representative Jobs in Ontario, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Walnut, CA (12 miles from Ontario, CA)
- 16 hours ago
- Walnut, CA (12 miles from Ontario, CA)
- 16 hours ago
Service Representative assisting assigned client(s) Implement continuous improvement initiatives to improve service for assigned client(s) Participate in daily operational calls and provide updates...
- Orange, CA (22 miles from Ontario, CA)
- 2 hours ago
- Orange, CA (22 miles from Ontario, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Distribution Customer Service Representative
- Chino, CA (7 miles from Ontario, CA)
- 4 hours ago
- Chino, CA (7 miles from Ontario, CA)
- 4 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Representative
- Santa Ana, CA (24 miles from Ontario, CA)
- 4 hours ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 4 hours ago
A Day In The Life The Customer Experience Representative engages with Lendistry's customers on behalf of the organization, providing an exceptional customer experience. Join our fast-paced...
Veterinary Customer Experience Coordinator (Part Time) - Anaheim Hills, CA
- Anaheim, CA (23 miles from Ontario, CA)
- 4 hours ago
- Anaheim, CA (23 miles from Ontario, CA)
- 4 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Customer Service Clerk- Anaheim-West Coast Arborists, Inc.
- Anaheim, CA (23 miles from Ontario, CA)
- 11 hours ago
- Anaheim, CA (23 miles from Ontario, CA)
- 11 hours ago
Also, provides general support to designated Area Manager and assistance to the Customer Service Representative/Customer Service Manager....
Personal Banker (Member Service Representative II)
- Riverside, CA (16 miles from Ontario, CA)
- 11 hours ago
- Riverside, CA (16 miles from Ontario, CA)
- 11 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below....
Customer Service Representative II
- Diamond Bar, CA (10 miles from Ontario, CA)
- 12 hours ago
- Diamond Bar, CA (10 miles from Ontario, CA)
- 12 hours ago
Customer Service Representative IIThe Customer Service Representative II (CSR II) provides first level support to their assigned customer accounts....
Customer Service Representative
- Riverside, CA (16 miles from Ontario, CA)
- 12 hours ago
- Riverside, CA (16 miles from Ontario, CA)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Riverside, CA (16 miles from Ontario, CA)
- 12 hours ago
- Riverside, CA (16 miles from Ontario, CA)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Covina, CA (14 miles from Ontario, CA)
- 14 hours ago
- Covina, CA (14 miles from Ontario, CA)
- 14 hours ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Customer Service Representative I
- La Mirada, CA (23 miles from Ontario, CA)
- 1 day ago
- La Mirada, CA (23 miles from Ontario, CA)
- 1 day ago
Customer Service Representative I US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 4/28/2025 2:27:06 PM About Acro Acro Service Corp....
Customer Service Representative
- City of Industry, CA (21 miles from Ontario, CA)
- 1 day ago
- City of Industry, CA (21 miles from Ontario, CA)
- 1 day ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Specialty food, specialty business, and/or culinary experience...
Credit and Payments Customer Service Representative
- Irwindale, CA (15 miles from Ontario, CA)
- 1 day ago
- Irwindale, CA (15 miles from Ontario, CA)
- 1 day ago
CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...
Principal Product Manager, Amazon Customer Service
- Irvine, CA (22 miles from Ontario, CA)
- 1 day ago
- Irvine, CA (22 miles from Ontario, CA)
- 1 day ago
Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether...
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ontario, CA
Highest Education Level
Customer Service Representatives in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »