Customer Service Representative Jobs in Oakland, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Redwood City, CA (21 miles from Oakland, CA)
- 3 hours ago
- Redwood City, CA (21 miles from Oakland, CA)
- 3 hours ago
... Chestnut Automotive Location: 160 Chestnut St Redwood City, CA 94063 Tel:- ... Job Type: Full-Time / Part-Time Compensation: Competitive pay based on experience About Us: Chestnut Automotive...
- Hayward, CA (10 miles from Oakland, CA)
- 4 hours ago
- Hayward, CA (10 miles from Oakland, CA)
- 4 hours ago
$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...
- Walnut Creek, CA (10 miles from Oakland, CA)
- 4 hours ago
- Walnut Creek, CA (10 miles from Oakland, CA)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Palo Alto, CA (23 miles from Oakland, CA)
- 6 hours ago
- Palo Alto, CA (23 miles from Oakland, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- San Rafael, CA (20 miles from Oakland, CA)
- 13 hours ago
- San Rafael, CA (20 miles from Oakland, CA)
- 13 hours ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Rep(08106) - 22962 Clawiter Rd
- Hayward, CA (10 miles from Oakland, CA)
- 13 hours ago
- Hayward, CA (10 miles from Oakland, CA)
- 13 hours ago
Customer Service Rep(08106) - 22962 Clawiter Rd 3.4 3.4 out of 5 stars 22962 Clawiter Rd Ste 2, Hayward, CA 94545 Job Description Positive Personality Customer Service Oriented Clear, Energetic...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- El Cerrito, CA (10 miles from Oakland, CA)
- 1 day ago
- El Cerrito, CA (10 miles from Oakland, CA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Pharmacy Customer Service Associate
- Burlingame, CA (16 miles from Oakland, CA)
- 1 day ago
- Burlingame, CA (16 miles from Oakland, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Concord, CA (16 miles from Oakland, CA)
- 1 day ago
- Concord, CA (16 miles from Oakland, CA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy - Clayton Valley 5442 Ygnacio Valley Rd #140, Concord, CA 94521 Do you have a passion for helping others? At the Massage Envy - Clayton Valley...
JetX Car Wash Sales and Customer Service Rep - Immediate Opening
- Fremont, CA (19 miles from Oakland, CA)
- 2 days ago
- Fremont, CA (19 miles from Oakland, CA)
- 2 days ago
JetX Car Wash Sales and Customer Service Representative Location: Fremont About Us: We are a fast-growing car wash company expanding its footprint in northern California....
Help Wanted! Customer Service / Design
- San Rafael, CA (20 miles from Oakland, CA)
- 2 days ago
- San Rafael, CA (20 miles from Oakland, CA)
- 2 days ago
We're hiring Part Time and/or Full Time Sales/Design associates, who must be available to work weekends. Please respond by email with your resume and availability. Newly renovated shop, Cheap...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(08388) - 3300 e castro valley blvd suite G
- Castro Valley, CA (5 miles from Oakland, CA)
- 2 days ago
- Castro Valley, CA (5 miles from Oakland, CA)
- 2 days ago
Customer Service Rep(08388) - 3300 e castro valley blvd suite G 3.4 3.4 out of 5 stars 3300 E Castro Valley Blvd Ste G, Castro Valley, CA 94552 Job Description Excellent customer service skills....
Customer Service Rep(07919) - 1301C Palmetto Avenue
- Pacifica, CA (18 miles from Oakland, CA)
- 2 days ago
- Pacifica, CA (18 miles from Oakland, CA)
- 2 days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
Demographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oakland, CA
Highest Education Level
Customer Service Representatives in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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