Customer Service Representative Jobs in Novato, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Order Fulfillment and Customer Service for High-End Silver Jewelry Co.
- Berkeley, CA (23 miles from Novato, CA)
- 6 hours ago
- Berkeley, CA (23 miles from Novato, CA)
- 6 hours ago
Order Fulfillment & Customer Service for High-End Silver Jewelry Co. Nina Designs Compensation: $23/hour Employment type: full-time Job title: Order Fulfillment and Customer Service Rep Position:...
Order Fulfillment and Customer Service for High-End Silver Jewelry Co.
- Berkeley, CA (23 miles from Novato, CA)
- 6 hours ago
- Berkeley, CA (23 miles from Novato, CA)
- 6 hours ago
Order Fulfillment & Customer Service for High-End Silver Jewelry Co. Nina Designs Compensation: $23/hour Employment type: full-time Job title: Order Fulfillment and Customer Service Rep Position:...
Retail Cashier and Customer Service
- Emeryville, CA (24 miles from Novato, CA)
- 8 hours ago
- Emeryville, CA (24 miles from Novato, CA)
- 8 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
Well established HVAC company is looking for a friendly, well organized, articulate team player for our fast-paced office. This position will support our technicians and other team members with...
Retail Loss Prevention Customer Service Associate II
- San Rafael, CA (11 miles from Novato, CA)
- 1 day ago
- San Rafael, CA (11 miles from Novato, CA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Amazon Locker - Customer Service
- Mill Valley, CA (16 miles from Novato, CA)
- 1 day ago
- Mill Valley, CA (16 miles from Novato, CA)
- 1 day ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Part Time Customer Service Team Member
- Petaluma, CA (14 miles from Novato, CA)
- 1 day ago
- Petaluma, CA (14 miles from Novato, CA)
- 1 day ago
Store - PETALUMA, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
- Berkeley, CA (23 miles from Novato, CA)
- 2 days ago
- Berkeley, CA (23 miles from Novato, CA)
- 2 days ago
Service Representative....
- San Pablo, CA (15 miles from Novato, CA)
- 2 days ago
- San Pablo, CA (15 miles from Novato, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Albany, CA (21 miles from Novato, CA)
- 4 days ago
- Albany, CA (21 miles from Novato, CA)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Retail Customer Service Associate
- Petaluma, CA (14 miles from Novato, CA)
- 4 days ago
- Petaluma, CA (14 miles from Novato, CA)
- 4 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Associate - Temporary
- Berkeley, CA (23 miles from Novato, CA)
- 4 days ago
- Berkeley, CA (23 miles from Novato, CA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Service and Returns Part-Time(12-19hr/wk)
- Emeryville, CA (24 miles from Novato, CA)
- 5 days ago
- Emeryville, CA (24 miles from Novato, CA)
- 5 days ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Novato, CA
Moving to Novato, CA? Find some basic demographic data about Novato, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Novato, CA
Highest Education Level
Customer Service Representatives in Novato, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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