Customer Service Representative Jobs in Northridge, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Commerical Insurance Admin - CSR - Office Manager
- JVRC Insurance
- Westlake Village, CA (15 miles from Northridge, CA)
- 12 days ago
- JVRC Insurance
- Westlake Village, CA (15 miles from Northridge, CA)
- 12 days ago
We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...
Pharmacy Customer Service Associate
- Granada Hills, CA (4 miles from Northridge, CA)
- moments ago
- Granada Hills, CA (4 miles from Northridge, CA)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Woodland Hills, CA (10 miles from Northridge, CA)
- moments ago
- Woodland Hills, CA (10 miles from Northridge, CA)
- moments ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Pasadena, CA (24 miles from Northridge, CA)
- moments ago
- Pasadena, CA (24 miles from Northridge, CA)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Burbank, CA (14 miles from Northridge, CA)
- 11 hours ago
- Burbank, CA (14 miles from Northridge, CA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Inglewood - Part Time/Full Time)
- Inglewood, CA (22 miles from Northridge, CA)
- 18 hours ago
- Inglewood, CA (22 miles from Northridge, CA)
- 18 hours ago
Customer Service Representative needed for a Dry Cleaners in Inglewood, CA! We are looking for a friendly, detail-oriented, and dependable Customer Service Representative to join our team....
Full Time Sales and Customer Service Representative
- Pasadena, CA (24 miles from Northridge, CA)
- 20 hours ago
- Pasadena, CA (24 miles from Northridge, CA)
- 20 hours ago
The ideal candidate will be a positive, energetic, motivated employee with strong sales skills/customer service skills, as well as solid computer and cash handling skills. Must excel at...
Member Service Representative (Full-Time) - Inglewood
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
Member Service Representative (Full-Time) - Inglewood Inglewood, CA, United States (On-site) Job Description To provide members and prospective members the full range of products and services...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- Malibu, CA (16 miles from Northridge, CA)
- 2 days ago
- Malibu, CA (16 miles from Northridge, CA)
- 2 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Office Assistant/Customer Service Rep Office-Based, Mon-Fri
- Chatsworth, CA (4 miles from Northridge, CA)
- 3 days ago
- Chatsworth, CA (4 miles from Northridge, CA)
- 3 days ago
Office Help Must Know Basic Computer Skills Looking for someone to help in the office. Must know how to use email, Google (Gmail, Google Calendar), and be comfortable on a computer. Youll talk to...
Amazon Locker+ Customer Service Associate
- Venice, CA (17 miles from Northridge, CA)
- 3 days ago
- Venice, CA (17 miles from Northridge, CA)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Venice, CA (17 miles from Northridge, CA)
- 3 days ago
- Venice, CA (17 miles from Northridge, CA)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Culver City, CA (18 miles from Northridge, CA)
- 3 days ago
- Culver City, CA (18 miles from Northridge, CA)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Patient Registration
- Fillmore, CA (20 miles from Northridge, CA)
- 3 days ago
- Fillmore, CA (20 miles from Northridge, CA)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
State Farm Insurance Agency Sales And/Or Customer Service
- Northridge, CA
- 3 days ago
- Northridge, CA
- 3 days ago
Must have active P/C license. Minimum 1 year experience (State Farm experience is a plus) Solid work ethic (a must) Will be able to multiline products Great service skills Computer skills
Demographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Northridge, CA
Highest Education Level
Customer Service Representatives in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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