Customer Service Representative Jobs in North Highlands, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sacramento, CA (8 miles from North Highlands, CA)
- 30+ days ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service & E-Commerce Supervisor - Full Time
- Roseville, CA (8 miles from North Highlands, CA)
- 12 hours ago
- Roseville, CA (8 miles from North Highlands, CA)
- 12 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative - Work From Home
- El Dorado Hills, CA (16 miles from North Highlands, CA)
- 16 hours ago
- El Dorado Hills, CA (16 miles from North Highlands, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home Location: El Dorado Hills [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...
Remote WorkRepresentative II, Customer Service Ops
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Advocate I Bilingual Cambodian
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, youll have access to competitive...
Remote WorkCustomer Service Parts Coordinator
- Fair Oaks, CA (7 miles from North Highlands, CA)
- 1 day ago
- Fair Oaks, CA (7 miles from North Highlands, CA)
- 1 day ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
- Rocklin, CA (11 miles from North Highlands, CA)
- 1 day ago
- Rocklin, CA (11 miles from North Highlands, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees....
- Antelope, CA (3 miles from North Highlands, CA)
- 1 day ago
- Antelope, CA (3 miles from North Highlands, CA)
- 1 day ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service Representative
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Service Representative
- Roseville, CA (8 miles from North Highlands, CA)
- 1 day ago
- Roseville, CA (8 miles from North Highlands, CA)
- 1 day ago
Welcome to Advanced IPM! Experience the fascinating and impactful world of pest control, where you play a crucial role in helping clients maintain safe and healthy environments. We are a dedicated...
- Sacramento, CA (8 miles from North Highlands, CA)
- 2 days ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 2 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Sacramento, CA (8 miles from North Highlands, CA)
- 2 days ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 2 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Sr. Customer Assistance Representative - Sacramento Airport
- Sacramento, CA (8 miles from North Highlands, CA)
- 2 days ago
- Sacramento, CA (8 miles from North Highlands, CA)
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for North Highlands, CA
Moving to North Highlands, CA? Find some basic demographic data about North Highlands, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Highlands, CA
Highest Education Level
Customer Service Representatives in North Highlands, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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