Customer Service Representative Jobs in Newport Beach, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
U-Box Customer Care Representative (CDL)
- Fullerton, CA (19 miles from Newport Beach, CA)
- 8 hours ago
- Fullerton, CA (19 miles from Newport Beach, CA)
- 8 hours ago
Compensation Range: $19.00 to $40.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...
U-Box Customer Care Representative (Non-CDL)
- Fullerton, CA (19 miles from Newport Beach, CA)
- 8 hours ago
- Fullerton, CA (19 miles from Newport Beach, CA)
- 8 hours ago
Compensation Range: $17.50 to $30.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...
Customer Service Representative I
- Irvine, CA (11 miles from Newport Beach, CA)
- 9 hours ago
- Irvine, CA (11 miles from Newport Beach, CA)
- 9 hours ago
Work Flexibility: Onsite Location: 510 Technology Drive STE #300, Irvine, CA Shift : Monday Friday, 8:00 AM 5:00 PM, flexible Summary: The Customer Service Representative I serves as the primary point...
Customer Service Associate - Temporary
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 9 hours ago
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep / Aerospace Account Specialist
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 19 hours ago
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 19 hours ago
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components, and essential systems for the industrial, defense, and...
- Cypress, CA (19 miles from Newport Beach, CA)
- 20 hours ago
- Cypress, CA (19 miles from Newport Beach, CA)
- 20 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Client Service Associate, Employee Benefits
- Newport Beach, CA
- 20 hours ago
- Newport Beach, CA
- 20 hours ago
Job Description ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is...
Customer Experience Representative (Advanced Solutions Sales)
- Irvine, CA (11 miles from Newport Beach, CA)
- 20 hours ago
- Irvine, CA (11 miles from Newport Beach, CA)
- 20 hours ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Laguna Niguel, CA (4 miles from Newport Beach, CA)
- 20 hours ago
- Laguna Niguel, CA (4 miles from Newport Beach, CA)
- 20 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Client Service Specialist, Employee Benefits - IAS, West
- Irvine, CA (11 miles from Newport Beach, CA)
- 20 hours ago
- Irvine, CA (11 miles from Newport Beach, CA)
- 20 hours ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Customer Service - Care for Indoor House Plants in Businesses (OC)
- Foothill Ranch, CA (12 miles from Newport Beach, CA)
- 1 day ago
- Foothill Ranch, CA (12 miles from Newport Beach, CA)
- 1 day ago
As a full-service interior landscaping company, we are specialists at bringing nature's freshness and beauty indoors to our corporate and residential clientele. We have been in business for over...
Teller (Member Service Representative I)
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 1 day ago
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 1 day ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
Customer Service Representative
- Fullerton, CA (19 miles from Newport Beach, CA)
- 1 day ago
- Fullerton, CA (19 miles from Newport Beach, CA)
- 1 day ago
Move forward with Volt! Volt is hiring for Customer Service Reps for a company located in Fullerton, CA. $19.00 hourly. As a Customer Service Rep you will: Be computer literate, Possess good...
Customer Service Representative
- Fullerton, CA (19 miles from Newport Beach, CA)
- 1 day ago
- Fullerton, CA (19 miles from Newport Beach, CA)
- 1 day ago
Join our dynamic aerospace team as an Entry-Level Customer Service Representative!...
Amazon Locker+ Customer Service Associate
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 1 day ago
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Newport Beach, CA
Moving to Newport Beach, CA? Find some basic demographic data about Newport Beach, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Newport Beach, CA
Highest Education Level
Customer Service Representatives in Newport Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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