Customer Service Representative Jobs in Newport Beach, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Amazon Locker+ Customer Service Associate
- La Habra, CA (24 miles from Newport Beach, CA)
- 6 hours ago
- La Habra, CA (24 miles from Newport Beach, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Anaheim, CA (19 miles from Newport Beach, CA)
- 7 hours ago
- Anaheim, CA (19 miles from Newport Beach, CA)
- 7 hours ago
**Job Title: Customer Account Representative** **Location:** [Company Location] **Job Type:** [Full-Time/Part-Time/Remote] **Department:** [Department Name] **Reports To:** [Supervisor/Manager...
Customer Service Rep(08682) - 6622 Irvine Center Drive
- Irvine, CA (11 miles from Newport Beach, CA)
- 12 hours ago
- Irvine, CA (11 miles from Newport Beach, CA)
- 12 hours ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Teller (Member Service Representative I)
- Tustin, CA (9 miles from Newport Beach, CA)
- 12 hours ago
- Tustin, CA (9 miles from Newport Beach, CA)
- 12 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
Customer Service Rep(08493) - 1100 S. Coast Hwy. Suite 205
- Laguna Beach, CA (4 miles from Newport Beach, CA)
- 12 hours ago
- Laguna Beach, CA (4 miles from Newport Beach, CA)
- 12 hours ago
Customer Service Rep(08493) - 1100 S. Coast Hwy. Suite 205 3.4 3.4 out of 5 stars 1100 S Coast Hwy Ste 205, Laguna Beach, CA 92651 Job Description As a CSR, responsibilities are: Taking customer...
- Mission Viejo, CA (16 miles from Newport Beach, CA)
- 12 hours ago
- Mission Viejo, CA (16 miles from Newport Beach, CA)
- 12 hours ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer service representative
- Lake Forest, CA (7 miles from Newport Beach, CA)
- 16 hours ago
- Lake Forest, CA (7 miles from Newport Beach, CA)
- 16 hours ago
Store 2709426: 22381 El Toro Rd, Lake Forest, California 92630 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Experience Specialist
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 17 hours ago
- Santa Ana, CA (10 miles from Newport Beach, CA)
- 17 hours ago
A Day in the Life A Customer Experience Specialist is a professional who optimizes touchpoints within the customer journey, specifically handling all escalations. This includes escalations related...
Data Entry/Customer Service Representative
- Fountain Valley, CA (10 miles from Newport Beach, CA)
- 21 hours ago
- Fountain Valley, CA (10 miles from Newport Beach, CA)
- 21 hours ago
PURPOSE Under frequent general supervision from the Data Entry Supervisor, the Data Entry clerk will provide assistance to the customers, technicians and sales personnel calling for assistance...
Customer Service Representative
- Corona, CA (24 miles from Newport Beach, CA)
- 21 hours ago
- Corona, CA (24 miles from Newport Beach, CA)
- 21 hours ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
- Costa Mesa, CA (7 miles from Newport Beach, CA)
- 1 day ago
- Costa Mesa, CA (7 miles from Newport Beach, CA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Hybrid Customer Service Specialist, I
- Anaheim, CA (19 miles from Newport Beach, CA)
- 1 day ago
- Anaheim, CA (19 miles from Newport Beach, CA)
- 1 day ago
Customer service/call center experience preferred, but not required. Banking, Mortgage/Loan Servicing industry experience preferred, but not required....
Pharmacy Customer Service Associate
- Placentia, CA (19 miles from Newport Beach, CA)
- 1 day ago
- Placentia, CA (19 miles from Newport Beach, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Corona, CA (24 miles from Newport Beach, CA)
- 1 day ago
- Corona, CA (24 miles from Newport Beach, CA)
- 1 day ago
Customer Service Large logistic and transportation company is hiring Customer Service Representative to add to their team!...
Customer Service Representative
- Huntington Beach, CA (12 miles from Newport Beach, CA)
- 1 day ago
- Huntington Beach, CA (12 miles from Newport Beach, CA)
- 1 day ago
**Job Details** Position: Customer Service Representative Location: Pacific City (Huntington Beach, CA) Pay Rate: $18.50/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer...
Demographic Data for Newport Beach, CA
Moving to Newport Beach, CA? Find some basic demographic data about Newport Beach, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Newport Beach, CA
Highest Education Level
Customer Service Representatives in Newport Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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