Customer Service Representative Jobs in Newbury Park, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Granada Hills, CA (24 miles from Newbury Park, CA)
- 16 hours ago
- Granada Hills, CA (24 miles from Newbury Park, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home Location: Granada Hills [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...
Remote WorkCustomer Experience Representative
- Oxnard, CA (15 miles from Newbury Park, CA)
- 1 day ago
- Oxnard, CA (15 miles from Newbury Park, CA)
- 1 day ago
Additional Skills Experience working in an office setting as a Customer Service Representative. No retail customer service will be considered for this role....
Customer Service Representative - Public Works Call Center (Department Promotional)
- Oxnard, CA (15 miles from Newbury Park, CA)
- 1 day ago
- Oxnard, CA (15 miles from Newbury Park, CA)
- 1 day ago
**This employment opportunity is open to current City of Oxnard employees in the Public Works Department** The City of Oxnards Public Works Department is seeking a Customer Service Representative with...
Store Customer Service Specialist - Part Time $20.50phr
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
The individual selected for this PART TIME role will be expected to work at Store 721072, located at: 1831-1833 Ventura Blvd, Oxnard, CA 93036 This PART TIME position is essential to the success...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Retail Customer Service Associate
- Camarillo, CA (10 miles from Newbury Park, CA)
- 2 days ago
- Camarillo, CA (10 miles from Newbury Park, CA)
- 2 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Lead Retail Customer Service Associate
- Agoura Hills, CA (8 miles from Newbury Park, CA)
- 2 days ago
- Agoura Hills, CA (8 miles from Newbury Park, CA)
- 2 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Representative/Inside Sales Representative
- Camarillo, CA (10 miles from Newbury Park, CA)
- 2 days ago
- Camarillo, CA (10 miles from Newbury Park, CA)
- 2 days ago
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR...
Customer Service Reps needed for two construction companies.
- Woodland Hills, CA (14 miles from Newbury Park, CA)
- 2 days ago
- Woodland Hills, CA (14 miles from Newbury Park, CA)
- 2 days ago
Customer Service Reps needed for two construction companies. Location: Woodland Hills, CA & Encino, CA Schedule: Monday-Friday: 9:00AM-5:00PM Duties: 1. Answer phone calls and emails. 2. Review...
Customer Service Representative - Public Works Call Center (Temporary/Extra Help)
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
.** The City of Oxnards Public Works Department is seeking temporary/extra help Customer Service Representatives with strong technical and customer service skills to be part of the Environmental Resources...
Customer Service Representative
- Chatsworth, CA (19 miles from Newbury Park, CA)
- 2 days ago
- Chatsworth, CA (19 miles from Newbury Park, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Simi Valley, CA (9 miles from Newbury Park, CA)
- 2 days ago
- Simi Valley, CA (9 miles from Newbury Park, CA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
- Oxnard, CA (15 miles from Newbury Park, CA)
- 2 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Representative - Patient Registration
- Fillmore, CA (16 miles from Newbury Park, CA)
- 3 days ago
- Fillmore, CA (16 miles from Newbury Park, CA)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
- Port Hueneme, CA (14 miles from Newbury Park, CA)
- 3 days ago
- Port Hueneme, CA (14 miles from Newbury Park, CA)
- 3 days ago
You will provide Command technical project management and advocacy for the Over the Horizon (OTH) Weapons System program. You will conduct financial planning requirements and deliverables...
Demographic Data for Newbury Park, CA
Moving to Newbury Park, CA? Find some basic demographic data about Newbury Park, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Newbury Park, CA
Highest Education Level
Customer Service Representatives in Newbury Park, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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