Customer Service Representative Jobs in National City, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 124 Jobs
Furer Organization

Remote Customer Service - CA Only (Remote)

Join our team at Furer Organization as a Customer Service representative!...

Remote Work

Customer Care Representative I - SHP Operations - Telecommuter - Day Shift - Per Diem

  • San Diego, CA (6 miles from National City, CA)
  • 5 hours ago
  • San Diego, CA (6 miles from National City, CA)
  • 5 hours ago

. * Member claims investigation and resolution. * Pharmacy prior authorizations and eligibility. * Member appeal/concern investigation and documentation. * Member reimbursement requests....

Sr. Client Service Associate

  • Del Mar, CA (22 miles from National City, CA)
  • 12 hours ago
  • Del Mar, CA (22 miles from National City, CA)
  • 12 hours ago

Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...

Member Service Representative (Part-Time) - Palm Promenade

  • San Diego, CA (6 miles from National City, CA)
  • 12 hours ago
  • San Diego, CA (6 miles from National City, CA)
  • 12 hours ago

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...

Client Service Associate

  • San Diego, CA (6 miles from National City, CA)
  • 18 hours ago
  • San Diego, CA (6 miles from National City, CA)
  • 18 hours ago

Client Service Associate - Walnut Creek, CA - Hybrid At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund...

Customer Service Representative

  • San Diego, CA (6 miles from National City, CA)
  • 22 hours ago
  • San Diego, CA (6 miles from National City, CA)
  • 22 hours ago

Required Level of Education: GED Preferred Level of Education: n/a Remote Options (Fully Remote, Partially Remote, Client Onsite): Onsite If Remote: oWill the worker need to be Remote local to the...

Customer Service/Sales

  • El Cajon, CA (14 miles from National City, CA)
  • 1 day ago
  • El Cajon, CA (14 miles from National City, CA)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative/ Bilingual

  • Chula Vista, CA (1 mile from National City, CA)
  • 1 day ago
  • Chula Vista, CA (1 mile from National City, CA)
  • 1 day ago

Job Opportunity: Bilingual Customer Service Representative Chula Vista near trolley/freeway....

RanRoy Printing Company - Customer Service Representative

  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago
  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago

Were a well-established commercial and digital printing company based in Kearny Mesa, and were looking for a dedicated Customer Service Representative to join our team....

Customer Service Support Representative

  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago
  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago

The schedule for the position will be Monday - Friday 830am - 5pm PST TIME ZONE PAY RANGE $16 - $25 All job offers will be based on a candidates skills and prior relevant experience, applicable...

Administrative Assistant/Customer Service

  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago

We have an immediate opening for an administrative assistant/customer service representative to join our team....

Customer Service Rep(07711) - 13320 Orange Ave.

  • Coronado, CA (4 miles from National City, CA)
  • 2 days ago
  • Coronado, CA (4 miles from National City, CA)
  • 2 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(07719) - 7960 University Ave

  • La Mesa, CA (8 miles from National City, CA)
  • 2 days ago
  • La Mesa, CA (8 miles from National City, CA)
  • 2 days ago

Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

Customer Service Associate - Temporary

  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Specialist

  • San Diego, CA (6 miles from National City, CA)
  • 3 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 3 days ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Demographic Data for National City, CA

Moving to National City, CA? Find some basic demographic data about National City, CA below.

Local
National
57,849
1,337
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in National City, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in National City, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in National City, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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