Customer Service Representative Jobs in Morongo Valley, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Representative - Work From Home

  • Banning, CA (19 miles from Morongo Valley, CA)
  • 16 hours ago
  • Banning, CA (19 miles from Morongo Valley, CA)
  • 16 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Yucca Valley, CA (6 miles from Morongo Valley, CA)
  • 2 days ago
  • Yucca Valley, CA (6 miles from Morongo Valley, CA)
  • 2 days ago

Store 2700902: 6940 Old Woman Springs Rd, Yucca Valley, California 92284 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Yucaipa, CA (24 miles from Morongo Valley, CA)
  • 2 days ago
  • Yucaipa, CA (24 miles from Morongo Valley, CA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate - Temporary

  • Cathedral City, CA (21 miles from Morongo Valley, CA)
  • 4 days ago
  • Cathedral City, CA (21 miles from Morongo Valley, CA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(08166) - 425 S. Sunrise Way H#9

  • Palm Springs, CA (16 miles from Morongo Valley, CA)
  • 4 days ago
  • Palm Springs, CA (16 miles from Morongo Valley, CA)
  • 4 days ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(08266) - 13900 Palm Dr., Ste E

  • Desert Hot Springs, CA (10 miles from Morongo Valley, CA)
  • 5 days ago
  • Desert Hot Springs, CA (10 miles from Morongo Valley, CA)
  • 5 days ago

Customer Service Rep(08266) - 13900 Palm Dr., Ste E 3.4 3.4 out of 5 stars 13900 Palm Dr Ste E, Desert Hot Springs, CA 92240 Job Description JOB DUTIES: Operate all equipment, Stock ingredients...

Customer Service Rep(08148) - 72-440 Ramon Rd.

  • Thousand Palms, CA (22 miles from Morongo Valley, CA)
  • 6 days ago
  • Thousand Palms, CA (22 miles from Morongo Valley, CA)
  • 6 days ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Experience Specialist - FT

  • Palm Springs, CA (16 miles from Morongo Valley, CA)
  • 7 days ago
  • Palm Springs, CA (16 miles from Morongo Valley, CA)
  • 7 days ago

$19.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

LP Customer Service Associate II

  • Palm Springs, CA (16 miles from Morongo Valley, CA)
  • 10 days ago
  • Palm Springs, CA (16 miles from Morongo Valley, CA)
  • 10 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Banning, CA (19 miles from Morongo Valley, CA)
  • 14 days ago
  • Banning, CA (19 miles from Morongo Valley, CA)
  • 14 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service

  • Rancho Mirage, CA (24 miles from Morongo Valley, CA)
  • 17 days ago
  • Rancho Mirage, CA (24 miles from Morongo Valley, CA)
  • 17 days ago

un Customer Service (Rancho Mirage) Go Designs compensation: $21 employment type: experience level: mid level job title: Customer Service Work from home following up on movie castings for upcoming...

Remote Work

Customer Service Rep(08485)- 31855 #7 Date Palm Dr.

  • Cathedral City, CA (21 miles from Morongo Valley, CA)
  • 20 days ago
  • Cathedral City, CA (21 miles from Morongo Valley, CA)
  • 20 days ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service

  • Rancho Mirage, CA (24 miles from Morongo Valley, CA)
  • 23 days ago
  • Rancho Mirage, CA (24 miles from Morongo Valley, CA)
  • 23 days ago

Customer Service (Rancho Mirage) Go Designi compensation: $20 employment type: job title: Customer Service General office Computer savvy. Friendly phone manner. Rancho Mirage guest house $20 hr...

Pharmacy Customer Service Associate

  • Banning, CA (19 miles from Morongo Valley, CA)
  • 23 days ago
  • Banning, CA (19 miles from Morongo Valley, CA)
  • 23 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Cathedral City, CA (21 miles from Morongo Valley, CA)
  • 30+ days ago
  • Cathedral City, CA (21 miles from Morongo Valley, CA)
  • 30+ days ago

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse...

Demographic Data for Morongo Valley, CA

Moving to Morongo Valley, CA? Find some basic demographic data about Morongo Valley, CA below.


Local
National
3,517
46
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Morongo Valley, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Morongo Valley, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Morongo Valley, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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