Customer Service Representative Jobs in Monterey, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Parts Room / Tool Room Assistant
- Don Chapin co.
- Salinas, CA (16 miles from Monterey, CA)
- 2 days ago
- Don Chapin co.
- Salinas, CA (16 miles from Monterey, CA)
- 2 days ago
The Don Chapin Co is seeking applications for a position for TOOL AND PARTS ASSISTANT. This is a full time position. Applicants need to have some experience in processing orders and directives,...
Customer Service Rep(07990) - 1022 Broadway Ave. #B
- Seaside, CA (3 miles from Monterey, CA)
- 4 days ago
- Seaside, CA (3 miles from Monterey, CA)
- 4 days ago
Customer Service Rep(07990) - 1022 Broadway Ave. #B 3.4 3.4 out of 5 stars 1022 Broadway Ave # B, Seaside, CA 93955 Job Description CSR Take in person and phone orders Complete transactions with...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Salinas, CA (11 miles from Monterey, CA)
- 7 days ago
- Salinas, CA (11 miles from Monterey, CA)
- 7 days ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in...
Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right...
Retail Loss Prevention Customer Service Associate ll
- Sand City, CA (3 miles from Monterey, CA)
- 9 days ago
- Sand City, CA (3 miles from Monterey, CA)
- 9 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Accounts Payable/Customer Service
- Salinas, CA (11 miles from Monterey, CA)
- 10 days ago
- Salinas, CA (11 miles from Monterey, CA)
- 10 days ago
Our client is a long standing agricultural business located in Salinas. They seek an experienced Accounts Payable clerk to work in their busy main office located in Salinas to process and enter...
Customer Service Rep(08278) - 154 Country Club Gate Ctr
- Pacific Grove, CA (5 miles from Monterey, CA)
- 19 days ago
- Pacific Grove, CA (5 miles from Monterey, CA)
- 19 days ago
Company Description Job Description CSR Take in person and phone orders Complete transactions with guest at register Help other stations when needed Clean as you go Follow food safety standards...
Golf Customer Service Representative - Spyglass Hill (Full Time)
- Pebble Beach, CA (6 miles from Monterey, CA)
- 21 days ago
- Pebble Beach, CA (6 miles from Monterey, CA)
- 21 days ago
The primary role of the Golf Customer Service Representative is to provide guest service at various parts of the operation; bag drop, 18th green and any other surrounding areas....
- Aromas, CA (23 miles from Monterey, CA)
- 22 days ago
- Aromas, CA (23 miles from Monterey, CA)
- 22 days ago
Job Summary This position is the key customer contact to respond to customer requests, identify needs, create solutions, and ensure a smooth sales process to ensure alignment with Graniterock's...
Carmel Mission Museum Store - Customer Service Associate
- Carmel, CA (5 miles from Monterey, CA)
- 25 days ago
- Carmel, CA (5 miles from Monterey, CA)
- 25 days ago
We are seeking a personable, outgoing customer service associate to offer our guests an exceptional experience when visiting the historic Carmel Mission. In this role you will be assisting the...
Customer Service Rep(07991) - 265 Reservation Road, Suite Q
- Marina, CA (7 miles from Monterey, CA)
- 30+ days ago
- Marina, CA (7 miles from Monterey, CA)
- 30+ days ago
CSRTake in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...
Part Time Customer Service Team Member
- Salinas, CA (11 miles from Monterey, CA)
- 30+ days ago
- Salinas, CA (11 miles from Monterey, CA)
- 30+ days ago
Store - SALINAS, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Cashier and Customer Service Specialist - Hiring Two Positions
- Seaside, CA (3 miles from Monterey, CA)
- 30+ days ago
- Seaside, CA (3 miles from Monterey, CA)
- 30+ days ago
Cashier and Customer Service Specialist - Hiring Two Positions Job no: 545046 Work type: Staff Location: Monterey Bay Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services,...
Demographic Data for Monterey, CA
Moving to Monterey, CA? Find some basic demographic data about Monterey, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monterey, CA
Highest Education Level
Customer Service Representatives in Monterey, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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