Customer Service Representative Jobs in Modesto, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Customer Service Specialist
- Lathrop, CA (19 miles from Modesto, CA)
- 4 days ago
- Lathrop, CA (19 miles from Modesto, CA)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Hilmar, CA (19 miles from Modesto, CA)
- 7 days ago
- Hilmar, CA (19 miles from Modesto, CA)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Warranty Representative
- Manteca, CA (14 miles from Modesto, CA)
- 11 days ago
- Manteca, CA (14 miles from Modesto, CA)
- 11 days ago
In addition, the Customer Service Representative will carry out homeowner orientations and follow-up with homeowners periodically at designated times....
Customer Service Representative
- Tracy, CA (21 miles from Modesto, CA)
- 11 days ago
- Tracy, CA (21 miles from Modesto, CA)
- 11 days ago
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our clients team....
Part Time Customer Service and Sales Associate
- Manteca, CA (14 miles from Modesto, CA)
- 12 days ago
- Manteca, CA (14 miles from Modesto, CA)
- 12 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
U-Box Customer Care Representative (CDL)
- Manteca, CA (14 miles from Modesto, CA)
- 12 days ago
- Manteca, CA (14 miles from Modesto, CA)
- 12 days ago
Compensation Range: $19.00 to $40.00 Hourly Location: 255 A Northgate Dr, Manteca, California 95337 United States of America Have you ever wished the open road could be your office? If so, then...
Customer Service - Warranty Claims Analyst
- Lathrop, CA (19 miles from Modesto, CA)
- 14 days ago
- Lathrop, CA (19 miles from Modesto, CA)
- 14 days ago
KNOWLEDGE, SKILLS, AND ABILITIES Computer skills: MS Office, SAP (preferred) Customer Service background Claim Investigation Detail-oriented Able to Multitask Problem-solving Written and verbal communication...
Customer Service Technician - Heavy Construction Equipment
- Modesto, CA
- 17 days ago
- Modesto, CA
- 17 days ago
Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...
Customer Service Technician - Heavy Construction Equipment
- Tracy, CA (21 miles from Modesto, CA)
- 17 days ago
- Tracy, CA (21 miles from Modesto, CA)
- 17 days ago
Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service Rep(08587) - 1630 E. Hatch Road, Suite E
- Modesto, CA
- 26 days ago
- Modesto, CA
- 26 days ago
Company Description Job Description As a CSR, responsibilities are: aking customer orders and up selling. aling with customers concerns. G eting customers within 10 seconds. Ca handling. Kee ng...
Customer Service Rep(08688) - 1419 Standiford Avenue, Suite 1
- Modesto, CA
- 27 days ago
- Modesto, CA
- 27 days ago
Company Description Job Description Take in person and phone orders Complete transactions with guest at register Help other stations when needed Clean as you go Follow food safety standards Good...
Demographic Data for Modesto, CA
Moving to Modesto, CA? Find some basic demographic data about Modesto, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Modesto, CA
Highest Education Level
Customer Service Representatives in Modesto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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