Customer Service Representative Jobs in Modesto, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 28 Jobs

Customer Service - Self Storage Manager

  • Public Storage
  • Modesto, CA
  • 1 day ago
  • Modesto, CA
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Representative

  • TMX Finance Family of Companies
  • Modesto, CA
  • 1 day ago
  • Modesto, CA
  • 1 day ago

Your Opportunity Customer Service Representative California Check Cashing Stores Modesto, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions...

In Person

Customer Service & Billing

  • AppleOne
  • Ripon, CA (8 miles from Modesto, CA)
  • 2 days ago
  • Ripon, CA (8 miles from Modesto, CA)
  • 2 days ago

Job Summary A growing food and beverage production organization is seeking a Customer Service & Billing Specialist for a temp-to-hire opportunity in Ripon, CA. This role is ideal for a...

In Person

Senior Customer Service Representative

  • GEA Group
  • Patterson, CA (16 miles from Modesto, CA)
  • 2 days ago
  • Patterson, CA (16 miles from Modesto, CA)
  • 2 days ago

Service Representative to join our Team!...

In Person

Customer Service Rep(08587) - 1630 E. Hatch Road, Suite E

  • Domino's Pizza
  • Modesto, CA
  • 5 days ago
  • Modesto, CA
  • 5 days ago

Company Description Job Description As a CSR, responsibilities are: aking customer orders and up selling. aling with customers concerns. G eting customers within 10 seconds. Ca handling. Kee ng...

In Person

Customer Service Rep(08688) - 1419 Standiford Avenue, Suite 1

  • Domino's Pizza
  • Modesto, CA
  • 6 days ago
  • Modesto, CA
  • 6 days ago

Company Description Job Description Take in person and phone orders Complete transactions with guest at register Help other stations when needed Clean as you go Follow food safety standards Good...

In Person

Representative, Customer Service I

  • McLane
  • Manteca, CA (14 miles from Modesto, CA)
  • 7 days ago
  • Manteca, CA (14 miles from Modesto, CA)
  • 7 days ago

Qualifications youll bring as a Customer Service Representative I\: High School Diploma or GED. Up to 2 years of experience in a customer service role....

In Person

Customer Account Representative - Sunday's Off!

  • Eclipse RTO
  • Modesto, CA
  • 8 days ago
  • Modesto, CA
  • 8 days ago

We are Hiring Immediately! Its Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great...

In Person

RV Salesperson/Customer service

  • Independent RV
  • Modesto, CA
  • 8 days ago
  • Modesto, CA
  • 8 days ago

un RV Salesperson/Customer service (Modesto) Independent RV 5629 MCHENRY AVE STE C near Between Ladd Rd & Kiernan compensation: Hourly plus Commissions employment type: experience level: entry...

In Person

Customer Service Representatives + Excellent Pay

  • Modesto, CA
  • 8 days ago
  • Modesto, CA
  • 8 days ago

Tambien Hablamos Espanol, si gusta aplicar, estaramos disponibles Customer Service Representatives Needed (Turlock) Surrounding Areas compensation: Negotiable employment type: employee's choice job...

In Person

Customer Service Receptionist

  • Aston Carter
  • Oakdale, CA (15 miles from Modesto, CA)
  • 11 days ago
  • Oakdale, CA (15 miles from Modesto, CA)
  • 11 days ago

This position serves as the primary front office contact for customers by phone and in person, combining order entry, receptionist, and cashiering responsibilities. The role manages a high volume...

In Person

Customer service assistant

  • Limagrain
  • Modesto, CA
  • 14 days ago
  • Modesto, CA
  • 14 days ago

Job Description Posting Start Date: 5/20/26 Offer ID: 2176 Unit: HM Clause Job Title: Customer service assistant Job Location: Modesto Contract type: Permanent Job Description: Company...

In Person

Customer Service Specialist-Modesto, CA (ONSITE)

  • Arxada
  • Modesto, CA
  • 15 days ago
  • Modesto, CA
  • 15 days ago

Customer Service Specialist-Modesto, CA (ONSITE) Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how,...

In Person

Customer Service Rep(08570) - 107 West North St, Suite 101

  • Domino's
  • Manteca, CA (14 miles from Modesto, CA)
  • 16 days ago
  • Manteca, CA (14 miles from Modesto, CA)
  • 16 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Rep(07940) - 1205 S Main St

  • Domino's Pizza
  • Manteca, CA (14 miles from Modesto, CA)
  • 17 days ago
  • Manteca, CA (14 miles from Modesto, CA)
  • 17 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Demographic Data for Modesto, CA

Moving to Modesto, CA? Find some basic demographic data about Modesto, CA below.


Local
National
271,007
5,293
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Modesto, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Modesto, CA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Modesto, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »