Customer Service Representative Jobs in Millbrae, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 192 Jobs

Customer Service Associate

  • Berkeley, CA (20 miles from Millbrae, CA)
  • moments ago
  • Berkeley, CA (20 miles from Millbrae, CA)
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Sales & Customer Service Associate

  • Union City, CA (19 miles from Millbrae, CA)
  • 4 hours ago
  • Union City, CA (19 miles from Millbrae, CA)
  • 4 hours ago

Overview Where Better Careers Begin! Massage Envy Spa Union Landing 30963 Courthouse Drive Union City, CA 94587 Do you have a passion for helping others? At the Massage Envy Spa Union Landing...

Customer Service/Sales

  • Emeryville, CA (17 miles from Millbrae, CA)
  • 4 hours ago
  • Emeryville, CA (17 miles from Millbrae, CA)
  • 4 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Bilingual Customer Service Specialist (Spanish)

  • Palo Alto, CA (17 miles from Millbrae, CA)
  • 9 hours ago
  • Palo Alto, CA (17 miles from Millbrae, CA)
  • 9 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Specialist 1

  • South San Francisco, CA (4 miles from Millbrae, CA)
  • 11 hours ago
  • South San Francisco, CA (4 miles from Millbrae, CA)
  • 11 hours ago

Job ID: 25-53347 Job Title: Customer Service Specialist, Duration: 5-month contract Location: 1 DNA Way, South San Francisco, CA, USA,94080 Position Overview: The Customer Service Specialist role...

Customer Service Associate - Temporary

  • Daly City, CA (6 miles from Millbrae, CA)
  • 11 hours ago
  • Daly City, CA (6 miles from Millbrae, CA)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Daly City, CA (6 miles from Millbrae, CA)
  • 11 hours ago
  • Daly City, CA (6 miles from Millbrae, CA)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal

  • Oakland, CA (16 miles from Millbrae, CA)
  • 12 hours ago
  • Oakland, CA (16 miles from Millbrae, CA)
  • 12 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Dispatcher/Customer Service Wanted for Moving Company

  • South San Francisco, CA (4 miles from Millbrae, CA)
  • 17 hours ago
  • South San Francisco, CA (4 miles from Millbrae, CA)
  • 17 hours ago

Now Hiring: Dispatcher/Customer Service| $20$25/hr Position: Full Time Location: 975 Linden Avenue, South San Francisco, CA 94080 We are seeking hardworking, reliable, and customer-focused Crew...

Customer Service Representative

  • San Francisco, CA (12 miles from Millbrae, CA)
  • 18 hours ago
  • San Francisco, CA (12 miles from Millbrae, CA)
  • 18 hours ago

They’re currently seeking Customer Service Representative to join their high-performing, mission-driven support team—all from the comfort of your home!...

Customer Service Representative

  • Redwood City, CA (12 miles from Millbrae, CA)
  • 23 hours ago
  • Redwood City, CA (12 miles from Millbrae, CA)
  • 23 hours ago

... Chestnut Automotive Location: 160 Chestnut St Redwood City, CA 94063 Tel:- ... Job Type: Full-Time / Part-Time Compensation: Competitive pay based on experience About Us: Chestnut Automotive...

Customer Service Advisor

  • Hayward, CA (18 miles from Millbrae, CA)
  • 1 day ago
  • Hayward, CA (18 miles from Millbrae, CA)
  • 1 day ago

$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...

Amazon Locker+ Customer Service Associate

  • Palo Alto, CA (17 miles from Millbrae, CA)
  • 1 day ago
  • Palo Alto, CA (17 miles from Millbrae, CA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Rep(08106) - 22962 Clawiter Rd

  • Hayward, CA (18 miles from Millbrae, CA)
  • 1 day ago
  • Hayward, CA (18 miles from Millbrae, CA)
  • 1 day ago

Customer Service Rep(08106) - 22962 Clawiter Rd Domino's Franchise - 3.4 Hayward, CA Job Details Full-time Estimated: $38.9K - $43.7K a year 1 day ago Qualifications Entry level Full Job...

Store Customer Service Specialist

  • Oakland, CA (16 miles from Millbrae, CA)
  • 1 day ago
  • Oakland, CA (16 miles from Millbrae, CA)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Millbrae, CA

Moving to Millbrae, CA? Find some basic demographic data about Millbrae, CA below.


Local
National
23,212
551
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Millbrae, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Millbrae, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Millbrae, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »