Customer Service Representative Jobs in Mather, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 102 Jobs

Customer Service Representative - PT

  • Sacramento, CA (11 miles from Mather, CA)
  • 4 hours ago
  • Sacramento, CA (11 miles from Mather, CA)
  • 4 hours ago

$17.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Sacramento, CA (11 miles from Mather, CA)
  • 11 hours ago
  • Sacramento, CA (11 miles from Mather, CA)
  • 11 hours ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Representative, Customer Service - New Patient Care

  • Sacramento, CA (11 miles from Mather, CA)
  • 12 hours ago
  • Sacramento, CA (11 miles from Mather, CA)
  • 12 hours ago

. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...

Customer Service & E-Commerce Supervisor - Full Time

  • Roseville, CA (13 miles from Mather, CA)
  • 15 hours ago
  • Roseville, CA (13 miles from Mather, CA)
  • 15 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Client Service Representative

  • Loomis, CA (19 miles from Mather, CA)
  • 16 hours ago
  • Loomis, CA (19 miles from Mather, CA)
  • 16 hours ago

VCA Loomis Basin Veterinary Clinic is looking for a full-time Client Service Representative to join our team. The ideal candidate will be compassionate, able to connect with people, and reliable....

Client Service Representative- Call Center

  • Sacramento, CA (11 miles from Mather, CA)
  • 16 hours ago
  • Sacramento, CA (11 miles from Mather, CA)
  • 16 hours ago

Client Service Representative Sacramento, CA Monday - Friday, 9:00am-6:00pm or 8am-5pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative...

Semi-Truck Repir Shop Customer Service

  • Elk Grove, CA (7 miles from Mather, CA)
  • 20 hours ago
  • Elk Grove, CA (7 miles from Mather, CA)
  • 20 hours ago

About the Role: We are looking for a dependable and organized Customer Service & Parts Coordinator to be the friendly face and voice of our business. In this role, youll support customers, manage...

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote i

  • McClellan, CA (9 miles from Mather, CA)
  • 20 hours ago
  • McClellan, CA (9 miles from Mather, CA)
  • 20 hours ago

As a Bilingual Healthcare Customer Service Representative Mandarin-English working remotely in California, youll be a part of bringing humanity to business....

Remote Work

Korean-English Bilingual Healthcare Customer Service Representative - Remote

  • McClellan, CA (9 miles from Mather, CA)
  • 20 hours ago
  • McClellan, CA (9 miles from Mather, CA)
  • 20 hours ago

As a Bilingual Healthcare Customer Service Representative Korean-English working remotely in California, youll be a part of bringing humanity to business....

Remote Work

Customer Care Agent

  • Mather, CA
  • 20 hours ago
  • Mather, CA
  • 20 hours ago

Title: Customer Care Agent within Release of Information Dept. Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in...

Customer Service/Office Mgr. for Educational Children's Book Publisher

  • Granite Bay, CA (15 miles from Mather, CA)
  • 1 day ago
  • Granite Bay, CA (15 miles from Mather, CA)
  • 1 day ago

Treasure Bay's mission is to publish and provide high-quality books to schools to help support struggling readers and family engagement in reading. We are looking for a detail-oriented person, who...

Customer Service - Whole Foods

  • Sacramento, CA (11 miles from Mather, CA)
  • 1 day ago
  • Sacramento, CA (11 miles from Mather, CA)
  • 1 day ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California

  • McClellan, CA (9 miles from Mather, CA)
  • 1 day ago
  • McClellan, CA (9 miles from Mather, CA)
  • 1 day ago

As a Bilingual Healthcare Customer Service Representative – Spanish-English working r emotely in California, you’ll be a part of bringing humanity to business....

Remote Work

Korean-English Bilingual Healthcare Customer Service Representative - Remote in California

  • McClellan, CA (9 miles from Mather, CA)
  • 1 day ago
  • McClellan, CA (9 miles from Mather, CA)
  • 1 day ago

As a Bilingual Healthcare Customer Service Representative – Korean-English working remotely in California, you’ll be a part of bringing humanity to business....

Remote Work

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California

  • McClellan, CA (9 miles from Mather, CA)
  • 1 day ago
  • McClellan, CA (9 miles from Mather, CA)
  • 1 day ago

As a Bilingual Healthcare Customer Service Representative – Mandarin-English working remotely in California, you’ll be a part of bringing humanity to business....

Remote Work

Demographic Data for Mather, CA

Moving to Mather, CA? Find some basic demographic data about Mather, CA below.


Local
National
4,767
82
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mather, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mather, CA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mather, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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