Customer Service Representative Jobs in Martinez, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Brentwood, CA (23 miles from Martinez, CA)
- 3 hours ago
- Brentwood, CA (23 miles from Martinez, CA)
- 3 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Brentwood, CA (23 miles from Martinez, CA)
- 3 hours ago
- Brentwood, CA (23 miles from Martinez, CA)
- 3 hours ago
CHECK IN AND OUT CUSTOMERS FOR THEIR SERVICES. ANSWERING PHONES. CUSTOMER SERVICE ORIENTED, WORK WELL WITHOUT CLOSE SUPERVISION, RELIABLE AND WORK WELL WITH OTHERS. PAY ATTENTION TO DETAIL. NO...
- Hayward, CA (21 miles from Martinez, CA)
- 4 hours ago
- Hayward, CA (21 miles from Martinez, CA)
- 4 hours ago
$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...
- Walnut Creek, CA (8 miles from Martinez, CA)
- 4 hours ago
- Walnut Creek, CA (8 miles from Martinez, CA)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- San Rafael, CA (19 miles from Martinez, CA)
- 12 hours ago
- San Rafael, CA (19 miles from Martinez, CA)
- 12 hours ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Rep(08106) - 22962 Clawiter Rd
- Hayward, CA (21 miles from Martinez, CA)
- 13 hours ago
- Hayward, CA (21 miles from Martinez, CA)
- 13 hours ago
Customer Service Rep(08106) - 22962 Clawiter Rd 3.4 3.4 out of 5 stars 22962 Clawiter Rd Ste 2, Hayward, CA 94545 Job Description Positive Personality Customer Service Oriented Clear, Energetic...
Store Customer Service Specialist
- Oakland, CA (14 miles from Martinez, CA)
- 1 day ago
- Oakland, CA (14 miles from Martinez, CA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales & Customer Service Associate
- Concord, CA (7 miles from Martinez, CA)
- 1 day ago
- Concord, CA (7 miles from Martinez, CA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy - Clayton Valley 5442 Ygnacio Valley Rd #140, Concord, CA 94521 Do you have a passion for helping others? At the Massage Envy - Clayton Valley...
Help Wanted! Customer Service / Design
- San Rafael, CA (19 miles from Martinez, CA)
- 2 days ago
- San Rafael, CA (19 miles from Martinez, CA)
- 2 days ago
We're hiring Part Time and/or Full Time Sales/Design associates, who must be available to work weekends. Please respond by email with your resume and availability. Newly renovated shop, Cheap...
Store Customer Service Specialist
- Oakland, CA (14 miles from Martinez, CA)
- 2 days ago
- Oakland, CA (14 miles from Martinez, CA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(08585) - 461 SKY MASTER CIRCLE
- Fairfield, CA (22 miles from Martinez, CA)
- 2 days ago
- Fairfield, CA (22 miles from Martinez, CA)
- 2 days ago
We offer flexible hours, part time and full time.We offer opportunities to move up into the management training programfor exceptional employees that show self motivation, willingness tolearn, and...
Customer Service Rep(08388) - 3300 e castro valley blvd suite G
- Castro Valley, CA (15 miles from Martinez, CA)
- 2 days ago
- Castro Valley, CA (15 miles from Martinez, CA)
- 2 days ago
Customer Service Rep(08388) - 3300 e castro valley blvd suite G 3.4 3.4 out of 5 stars 3300 E Castro Valley Blvd Ste G, Castro Valley, CA 94552 Job Description Excellent customer service skills....
Customer Service Rep(07437) - 8300 Brentwood Blvd Suite D
- Brentwood, CA (23 miles from Martinez, CA)
- 2 days ago
- Brentwood, CA (23 miles from Martinez, CA)
- 2 days ago
From customer service representative to management, General manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Support Specialist (9:30a-6:30p EST)
- San Francisco, CA (19 miles from Martinez, CA)
- 3 days ago
- San Francisco, CA (19 miles from Martinez, CA)
- 3 days ago
About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical...
Customer Support Specialist (8:30a-5:30p PST)
- San Francisco, CA (19 miles from Martinez, CA)
- 3 days ago
- San Francisco, CA (19 miles from Martinez, CA)
- 3 days ago
About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical...
Demographic Data for Martinez, CA
Moving to Martinez, CA? Find some basic demographic data about Martinez, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Martinez, CA
Highest Education Level
Customer Service Representatives in Martinez, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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