Customer Service Representative Jobs in Malibu, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Chatsworth, CA (18 miles from Malibu, CA)
- 3 hours ago
- Chatsworth, CA (18 miles from Malibu, CA)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Simi Valley, CA (16 miles from Malibu, CA)
- 3 hours ago
- Simi Valley, CA (16 miles from Malibu, CA)
- 3 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Automotive Exhaust Industry
- Sun Valley, CA (24 miles from Malibu, CA)
- 4 hours ago
- Sun Valley, CA (24 miles from Malibu, CA)
- 4 hours ago
Full Time Monday - Friday and Every Other Saturday Customer Service & Inside sales in the Automotive Field. SPANISH SPEAKING IS A MUST must be able to multi-task
Customer Service Rep (Night Shift)
- Westchester, CA (18 miles from Malibu, CA)
- 12 hours ago
- Westchester, CA (18 miles from Malibu, CA)
- 12 hours ago
Food Distribution A leading wholesale distributor in the food industry is seeking dependable and personable Customer Service Representatives to join their night shift team....
Veterinary Customer Service Representative - Santa Monica
- Santa Monica, CA (12 miles from Malibu, CA)
- 17 hours ago
- Santa Monica, CA (12 miles from Malibu, CA)
- 17 hours ago
We care deeply about the profession, and we are looking for a skilled Veterinary Customer Service Representative, known internally as Hosts, to join our team! Hosts? What's a host?...
- Tarzana, CA (14 miles from Malibu, CA)
- 1 day ago
- Tarzana, CA (14 miles from Malibu, CA)
- 1 day ago
hourly:25-35hr employment type:full time experience level:none job title: door to door commission:1 percent of sale we need outside customer service reps to explain our company to surrounding...
- Woodland Hills, CA (6 miles from Malibu, CA)
- 1 day ago
- Woodland Hills, CA (6 miles from Malibu, CA)
- 1 day ago
Are you detail-oriented, customer service driven, and adaptable? Do you enjoy multitasking, problem-solving, and thinking critically? U.S. Legal Support is looking for a Customer Service Assistant...
Customer Service Associate - Temporary
- Inglewood, CA (20 miles from Malibu, CA)
- 1 day ago
- Inglewood, CA (20 miles from Malibu, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Valley Village, CA (21 miles from Malibu, CA)
- 1 day ago
- Valley Village, CA (21 miles from Malibu, CA)
- 1 day ago
Dry Cleaners Front Counter and Customer service Position wanted, Studio City. ...
Private Client Service Associate
- West Los Angeles, CA (15 miles from Malibu, CA)
- 2 days ago
- West Los Angeles, CA (15 miles from Malibu, CA)
- 2 days ago
I can succeed as a Private Client Service Associate at Capital Group. As the Private Client Service Associate, you are responsible for serving as a point of client contact by managing client...
- Sun Valley, CA (24 miles from Malibu, CA)
- 2 days ago
- Sun Valley, CA (24 miles from Malibu, CA)
- 2 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Canoga Park, CA (12 miles from Malibu, CA)
- 2 days ago
- Canoga Park, CA (12 miles from Malibu, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Thousand Oaks, CA (15 miles from Malibu, CA)
- 2 days ago
- Thousand Oaks, CA (15 miles from Malibu, CA)
- 2 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep(07966) - 9874 De Soto Ave
- Chatsworth, CA (18 miles from Malibu, CA)
- 2 days ago
- Chatsworth, CA (18 miles from Malibu, CA)
- 2 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07789) - 101 N Maclay Ave.
- San Fernando, CA (23 miles from Malibu, CA)
- 2 days ago
- San Fernando, CA (23 miles from Malibu, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Malibu, CA
Moving to Malibu, CA? Find some basic demographic data about Malibu, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Malibu, CA
Highest Education Level
Customer Service Representatives in Malibu, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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