Customer Service Representative Jobs in Madera, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent - Fresno Yosemite Airport FAT
- Fresno, CA (20 miles from Madera, CA)
- 3 hours ago
- Fresno, CA (20 miles from Madera, CA)
- 3 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Specialist - Now Hiring
- Fresno, CA (20 miles from Madera, CA)
- 19 hours ago
- Fresno, CA (20 miles from Madera, CA)
- 19 hours ago
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
Customer Service Rep(07763) - 2304 W. Shaw Ave. Suite 101
- Fresno, CA (20 miles from Madera, CA)
- 1 day ago
- Fresno, CA (20 miles from Madera, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07762) - 4080 W Shaw Ave
- Fresno, CA (20 miles from Madera, CA)
- 2 days ago
- Fresno, CA (20 miles from Madera, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
- Fresno, CA (20 miles from Madera, CA)
- 3 days ago
- Fresno, CA (20 miles from Madera, CA)
- 3 days ago
Service Center Fresno - N Milburn Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited...
Customer Service Representative/BDC Administrator
- Fresno, CA (20 miles from Madera, CA)
- 4 days ago
- Fresno, CA (20 miles from Madera, CA)
- 4 days ago
Dealership: L0228 Lithia Subaru of Fresno Lithia Subaru of Fresno Call Center Representative (BDC Administrator) Are you a motivated, customer-focused professional with a passion for the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Order Management & Sales Support ?? Fresno, CA?? Full-Time | On-Site | Temp-to-Hire??...
Customer Contact Representative Lead (Hybrid: Onsite & Remote) (West Region)
- Fresno, CA (20 miles from Madera, CA)
- 5 days ago
- Fresno, CA (20 miles from Madera, CA)
- 5 days ago
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! This position has been segmented as hybrid meaning the work...
- Fresno, CA (20 miles from Madera, CA)
- 5 days ago
- Fresno, CA (20 miles from Madera, CA)
- 5 days ago
Customer Service Rep Job Poster : Jobs Skills:Customer Service | Location: Fresno, California, United States Of America Views:1 You will report to the Customer Service Team Leader and be...
0112 - Fresno CA - Store Sales Specialist - Customer Service
- Fresno, CA (20 miles from Madera, CA)
- 6 days ago
- Fresno, CA (20 miles from Madera, CA)
- 6 days ago
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...
Western Growers Family of Companies Careers - Bilingual Client Service Representative
- Fresno, CA (20 miles from Madera, CA)
- 7 days ago
- Fresno, CA (20 miles from Madera, CA)
- 7 days ago
For more than 60 years, Western Growers Assurance Trust (WGAT) has been providing members of Western Growers, an association representing employers in the agriculture industry, with an affordable...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative- Bilingual Spanish
- Fresno, CA (20 miles from Madera, CA)
- 12 days ago
- Fresno, CA (20 miles from Madera, CA)
- 12 days ago
Fresno CA - On-site **Bilingual Spanish** 1 +year of customer service 1 + year of scheduling, insurance verification or healthcare exp Experience working with multiple portals while providing CSR...
Bilingual Customer Service Representative
- Fresno, CA (20 miles from Madera, CA)
- 16 days ago
- Fresno, CA (20 miles from Madera, CA)
- 16 days ago
Responsible for outbound calls - using call center software Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely...
Demographic Data for Madera, CA
Moving to Madera, CA? Find some basic demographic data about Madera, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Madera, CA
Highest Education Level
Customer Service Representatives in Madera, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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