Customer Service Representative Jobs in Long Beach, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Comparion Customer Support Specialist
- Comparion Insurance Agency
- Los Angeles, CA (10 miles from Long Beach, CA)
- 2 days ago
- Comparion Insurance Agency
- Los Angeles, CA (10 miles from Long Beach, CA)
- 2 days ago
Schedule: Full-Time Salary Range: USD $42000.00 - $84000.00 Job Category: Sales - Comparion Description Comparion Customer Support Specialist - Highly motivated, resourceful and self-directed...
Remote Full Time- Raising Cane's
- Los Angeles, CA (10 miles from Long Beach, CA)
- 2 days ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 2 days ago
Starting hiring pay at: $ 20.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service - Winners Circle Staff
- Dave & Buster's
- Long Beach, CA
- 1 hour ago
- Long Beach, CA
- 1 hour ago
Customer Service - Winner's Circle Staff Dave & Buster's - 3.4 Long Beach, CA Job Details Part-time $16.90 - $18.40 an hour 13 hours ago Benefits Health insurance Dental insurance 401(k) Vision...
In PersonManagement Assistant - Customer Service Representative
- The Hankey Group
- Beverly Hills, CA (18 miles from Long Beach, CA)
- 1 hour ago
- Beverly Hills, CA (18 miles from Long Beach, CA)
- 1 hour ago
Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities,...
In PersonCustomer Service Representative
- 140349 Cottage Pet Hospital LP
- Anaheim, CA (17 miles from Long Beach, CA)
- 1 hour ago
- Anaheim, CA (17 miles from Long Beach, CA)
- 1 hour ago
About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in...
In PersonCustomer Service Representative
- Silhouette, LLC
- Commerce, CA (13 miles from Long Beach, CA)
- 2 hours ago
- Commerce, CA (13 miles from Long Beach, CA)
- 2 hours ago
Customer Service Representative DNAM Brands owns and licenses multiple iconic brands including Von Dutch, Ed Hardy, Trina Turk, Valentino Orlandi, and Badgley Mischka....
In PersonCustomer Service Agent Cross Functional (Full-Time)
- Piedmont Airlines, Inc.
- Rosemead, CA (19 miles from Long Beach, CA)
- 2 hours ago
- Rosemead, CA (19 miles from Long Beach, CA)
- 2 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
In Person Full Time- AppleOne
- Glendale, CA (23 miles from Long Beach, CA)
- 2 hours ago
- Glendale, CA (23 miles from Long Beach, CA)
- 2 hours ago
We are seeking a Customer Service professional for a direct hire opportunity in Glendale, CA with a company in the electronics, components, and semiconductor manufacturing industry. This is a...
In Person Full TimeCafe Synapse Customer Service Representative
- Associated Students UCLA
- Los Angeles, CA (10 miles from Long Beach, CA)
- 2 hours ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 2 hours ago
CAFE SYNAPSE CUSTOMER SERVICE REPRESENTATIVE Job Number: 191 Salary: $18.40 Department: Cafe Synapse Days/Hours: Mon-Fri 6am-5pm; 10-15 hrs/wk. Summer availability required....
In Person- Careonsite
- Torrance, CA (3 miles from Long Beach, CA)
- 10 hours ago
- Torrance, CA (3 miles from Long Beach, CA)
- 10 hours ago
OSCA, a division of Tang & Company which provides instructor-led and computer based safety training, has an excellent opportunity for a full-time Client Services Associate. The ideal candidate is...
In Person- Valence Surface Technologies
- Garden Grove, CA (19 miles from Long Beach, CA)
- 16 hours ago
- Garden Grove, CA (19 miles from Long Beach, CA)
- 16 hours ago
Job Overview Reports to: Customer Service Supervisor Location: Garden Grove, CA Type: Full-Time Schedule: 1st Shift (6am-2:30pm) Job Summary: Coordinates and expedites the flow of work within or...
In Person- Anaheim, CA (17 miles from Long Beach, CA)
- 16 hours ago
- Anaheim, CA (17 miles from Long Beach, CA)
- 16 hours ago
We are seeking a Customer Service Clerk to assist customers by phone, email, and in person. Responsibilities include answering customer inquiries, processing orders, responding to emails,...
In PersonNow Hiring: Customer Service Team Member
- Orange, CA (23 miles from Long Beach, CA)
- 16 hours ago
- Orange, CA (23 miles from Long Beach, CA)
- 16 hours ago
Were Hiring: Customer Service Team Member Join our friendly Mexican restaurant team! Were looking for a positive, reliable, and customer-focused person to help create a welcoming experience for...
In PersonNow Hiring: Customer Service Team Member
- Costa Mesa, CA (22 miles from Long Beach, CA)
- 16 hours ago
- Costa Mesa, CA (22 miles from Long Beach, CA)
- 16 hours ago
Were Hiring: Customer Service Team Member Join our friendly Mexican restaurant team! Were looking for a positive, reliable, and customer-focused person to help create a welcoming experience for...
In Person- Los Angeles, CA (10 miles from Long Beach, CA)
- 16 hours ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 16 hours ago
We are seeking a full time professional and detail-oriented Front Desk to serve as the first point of contact for our organization. In this role, you will manage front desk operations, greet...
In PersonDemographic Data for Long Beach, CA
Moving to Long Beach, CA? Find some basic demographic data about Long Beach, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Long Beach, CA
Highest Education Level
Customer Service Representatives in Long Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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