Customer Service Representative Jobs in Livermore, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Milpitas, CA (11 miles from Livermore, CA)
- 6 hours ago
- Milpitas, CA (11 miles from Livermore, CA)
- 6 hours ago
Overview of Position: As a Customer Service Representative, you will be responsible for delivering exceptional support by actively listening to and responding to customer inquiries and concerns....
Customer Service Representative - Work From Home
- Mountain View, CA (23 miles from Livermore, CA)
- 11 hours ago
- Mountain View, CA (23 miles from Livermore, CA)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkPart Time Customer Service Associate
- San Jose, CA (17 miles from Livermore, CA)
- 17 hours ago
- San Jose, CA (17 miles from Livermore, CA)
- 17 hours ago
As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...
Store Customer Service Specialist
- San Jose, CA (17 miles from Livermore, CA)
- 1 day ago
- San Jose, CA (17 miles from Livermore, CA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales & Customer Service Associate
- Union City, CA (23 miles from Livermore, CA)
- 1 day ago
- Union City, CA (23 miles from Livermore, CA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Spa Union Landing 30963 Courthouse Drive Union City, CA 94587 Do you have a passion for helping others? At the Massage Envy Spa Union Landing...
Customer Service Rep(08240) - 5313 PROSPECT RD
- San Jose, CA (17 miles from Livermore, CA)
- 2 days ago
- San Jose, CA (17 miles from Livermore, CA)
- 2 days ago
Customer Service Rep(08240) - 5313 PROSPECT RD Domino's Franchise - 3.4 San Jose, CA Job Details Full-time Estimated: $38.7K - $43.1K a year 8 hours ago Qualifications Bilingual Customer service...
Technical Customer Support Representative
- Pleasanton, CA (14 miles from Livermore, CA)
- 2 days ago
- Pleasanton, CA (14 miles from Livermore, CA)
- 2 days ago
center experience Ability to work within common support metric goals and KPIs, e.g., SL, ASA, AHT Experience in SaaS support, with fast mastery of the Vagaro platform, including hardware Patience,...
Store Customer Service Specialist
- San Jose, CA (17 miles from Livermore, CA)
- 2 days ago
- San Jose, CA (17 miles from Livermore, CA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Sunnyvale, CA (22 miles from Livermore, CA)
- 3 days ago
- Sunnyvale, CA (22 miles from Livermore, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Santa Clara, CA (20 miles from Livermore, CA)
- 3 days ago
- Santa Clara, CA (20 miles from Livermore, CA)
- 3 days ago
**Position Purpose:** Contractors' Warehouse Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These...
Customer Service Representative
- San Jose, CA (17 miles from Livermore, CA)
- 3 days ago
- San Jose, CA (17 miles from Livermore, CA)
- 3 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
- Fremont, CA (19 miles from Livermore, CA)
- 3 days ago
- Fremont, CA (19 miles from Livermore, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Our client, a leading provider in customer service solutions, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Enrollment Services department...
Responsive recruiter Benefits: Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Full job description will be reviewed during the interview and hiring process....
Demographic Data for Livermore, CA
Moving to Livermore, CA? Find some basic demographic data about Livermore, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Livermore, CA
Highest Education Level
Customer Service Representatives in Livermore, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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